Substance Use Counselor Assistant

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

2613 W Henrietta Rd, Brighton, New York, United States of America, 14623

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

500130 Psychiatry SMH Addiction Psych

Work Shift:

UR - Day (United States of America)

Range:

UR URCA 204 H

Compensation Range:

$18.50 - $24.98

Responsibilities:

Works as part of a multi-disciplinary team that includes Substance Use Disorder Counselors, Nurses and Providers. Serves as an integral component of the clinic's milieu management during medication dispensing periods to manage patient flow inside, and at times outside, the clinic, observing and responding to behavior issues. Functions as primary assistant to clinical staff assigned to each dispensing period throughout the week and alerts the clinical staff when intervention is indicated to prevent potential conflicts, etc. Assists with Intake & Referral team activities related to phone screens and orientation and assists counselors with care coordination and toxicology screen activities.

The position will perform a variety of technical, procedural and information systems tasks which facilitate the delivery of patient care in an efficient manner. Demonstrates excellent patient service skills in accordance with ICARE Values throughout the course of patient visits. Exercises skill, with latitude for independent judgment in decisions regarding patient care activities, procedural activities, education and follow-up to facilitate efficient operations. Is a positive and approachable team member.

SCHEDULE

• M-F 8am-4:30pm

ESSENTIAL FUNCTIONS

• Functions as part of Substance Use Disorder Counselor discipline team to deliver efficient, high quality patient care.
• Manages milieu of patients during dispensing period, directs and maintains patient flow inside and outside the clinic, observes patient behaviors and provides assistance accordingly. Assist with patient engagement to clinical services
• Responsible for caseload management and conducts therapeutic sessions focused on engagement and follow-up, conduct aftercare sessions, co-facilitate group therapy, observe and co-facilitate intakes, complete phone screens independently, assist with referrals.
• Assist the Intake and Referral Team with initial phone screens. Also assist with clinic orientation, case management, and basic crisis response.
• Provides some psycho- education; referral; care coordination.
• Ensures accurate and timely reporting and recordkeeping.
• May collect data for quality improvement studies, and work with clinical leadership to identify areas for improvement of patient experience.
• Aid in administering breath alcohol screens and prepare documentation needed for toxicology screens, and conduct mouth swabs. Conducts brief meetings with patients to help with coordination of care, assist with referrals, complete state reporting forms.

MINIMUM EDUCATION & EXPERIENCE

• Associate’s degree required
• Bachelor’s degree preferred
• One year of experience in patient care setting or equivalent combination of education and experience required

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of medical terminology, procedures and computer experience, Proficient with use of Microsoft Office products, office technology and the ability to learn new technology required.
• Experience working in an addiction treatment patient care setting and with providing addiction training preferred. Must have effective verbal and written communication skills, ability to demonstrate exceptional caring, concern and positive experience for patients. Ability to work as an integral member of a team.

LICENSES AND CERTIFICATIONS

• Eligibility for CASAC-T credentials upon hire preferred

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.