Supervisor, Engineering

The program manager (PM) is ultimately responsible for ensuring the program meets the project cost, timing, and quality commitments. The program manager ensures effective communication, collaboration, and Cross-Functional Team alignment.

Key Accountabilities:

• Provide program management for customer programs, serving as the program owner accountable for execution and success, including:
  • Overseeing product launches effectively by identifying, capturing, and mitigating risks throughout the program.
  • Ensuring vigilant cost containment, avoidance, and reduction to achieve the program's financial targets.
  • Developing and maintaining a comprehensive communications plan.

Program Organization and Management:

• Align programs with the organization's mission and goals.
• Develop and maintain strong customer relationships to ensure optimal communication.
• Manage a cross-functional team, driving cross-functional excellence and timely fulfillment of cross-functional team deliverables based on the PDP.

Risk Management:

• Lead CFT to identify and assess program risks, and develop mitigation plans to address potential issues using the risk register.
• Lead CFT to review and update risk management strategies to adapt to changing circumstances.
• Ensure proactive risk communication to stakeholders and senior management.
• Foresee and recognize program risks and opportunities, developing proactive solutions.

Problem Solving:

• Utilize a methodical approach to task management and problem-solving.
• Demonstrate strong problem-solving skills, employing a >

  Education and Requirements:

  • Bachelor’s degree required; master’s degree preferred.
  • 5+ years of work experience in sales, product, manufacturing, or quality engineering with significant customer contact.
  • 3+ years of project management experience (Certification with IPMP-C+ & PMP is a plus).
  • Strong focus on timing, cost, and quality.
  • Demonstrated knowledge of program management, planning & timing, risk and conflict management, problem-solving, and customer communication.
  • Fluent in English

  CORE COMPETENCIES

  Customer Focus

  Organizational Agility

  Dealing with Ambiguiity

  Decision Quality

  Dealing with Pardox

  Process Management

  Informing

  Business Acumen

  Priority Setting

  Drive for Results

  Customer Focus: Dedicated to meeting customer (internal and external) expectations and requirements, gaining their trust and respect by establishing and maintaining a strong and transparent relationship. Obtains customer insight that contributes to the overall improvement and growth of the ETTS business and always acts with the customer in mind.

  Organizational Agility: Possesses high organizational IQ, knowing how to get things done through both formal channels and informal networks. Understands the origin and reasoning behind key policies, practices, and procedures, as well as the cultures of organizations.

  Dealing with Ambiguity: Anticipates the impact of change and effectively copes and adapts to change comfortably. Uses ingenuity in dealing with ambiguous situations without losing focus, maintains productivity when implementing new, altered, or incomplete procedures, and thrives on situations involving risk and uncertainty.

  Decision Quality: Instinctively makes good decisions in a timely manner by leveraging experiences. Bases decisions on an analysis of consequences or options (short and long term), including people’s reactions and potential problems. Gathers sufficient information to identify and close gaps before making a decision, solicits input from others to improve the quality of decisions, and weighs the costs/benefits and risks/opportunities for success in a decision.

  Dealing with Paradox: Demonstrates the ability to deal with paradoxes with a more-than-one-right-answer mindset, identifying and exploring opposing ideas and listing the pros and cons of different viewpoints. Must be open-minded, curious, creative, and able to think outside the box in solving difficult problems. Challenges the status quo and, if skeptical, engages diplomatically.

  Process Management: Process-oriented to accomplish tasks and can identify, organize, and assign actions to the appropriate resources. Tracks and measures progress to drive results, identifies synergies where others cannot, simplifies complex processes and workflows to ensure success, and drives incremental output from fewer resources.

  Informing: Fosters accountability, responsibility, and empowerment by providing stakeholders with access to timely business information needed to set goals and make decisions. Also shares information to promote inclusivity and solidarity toward achieving objectives.

  Business Acumen: Ability to take a macro-level view of a situation, quickly analyze it, make logical decisions confidently, and influence others with experience and/or data that will positively impact achieving objectives. Possesses a deep understanding of company financials and strategies, business goals, industry, customer, and competitive trends. Instills an entrepreneurial spirit in day-to-day activities.

  Priority Setting: Continuously identifies and ranks priorities, focusing resources on the most critical issues ahead of lesser immediate tasks. Always prioritizes what will propel the organization in achieving objectives.

  Drive for Results: Top performer motivated by success and passionate about working and achieving higher results. Persistent in completing tasks and responsibilities, and in the face of adversity, remains optimistic and tenacious in meeting objectives. Steadfastly pushes self and others for results, operates with personal ownership, and encourages team ownership. Continuously looks for ways to improve team performance, eliminates roadblocks, empowers the team, reinforces positive behavior, and never loses sight of the bottom line.

  EEO STATEMENT

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