The Company
Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.
We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.
Meet the team:
The Billing Team plays a critical role in ensuring accurate, compliant, and efficient billing operations across Germany and the wider EMEA region. Operating in a dynamic and fast-paced environment, the team collaborates closely with internal stakeholders and external partners to deliver high-quality service and continuously improve processes.
The Supervisor Billing Team role is a key position within the organization, taking ownership of operational performance, driving process excellence, and enabling scalable growth through strong leadership and structured execution.
Where you come in:
- You lead, develop, and manage the Billing Team, including performance management, coaching, and talent development
- You take ownership of team performance, ensuring delivery against operational targets and service expectations
- You play a key role in stabilising and further developing existing and newly implemented finance processes, including the definition and monitoring of operational KPIs
- You monitor, analyse, and report on billing operations to ensure effectiveness, accuracy, and compliance
- You drive continuous improvement initiatives to enhance billing processes, efficiency, and overall quality
- You act as a key point of contact for Billing topics, driving alignment and decision-making across internal and external stakeholders in EMEA
- You build and maintain strong cross-functional partnerships to support business objectives and operational excellence
- You ensure adherence to corporate policies, procedures, and compliance requirements
What makes you successful:
- You have hands-on experience working with Salesforce.
- You demonstrate strong PC skills, including advanced proficiency in Microsoft Excel.
- You communicate effectively, with excellent interpersonal, verbal, and written communication skills.
- You have proven experience leading and motivating teams in a fast-paced, dynamic environment.
- You show strong leadership and decision-making capabilities, with a high level of ownership and accountability.
- You bring experience from insurance, third-party payor, and/or medical device reimbursement environments.
- You have prior experience in finance operations, billing, or a similar supervisory or team lead role.
- You are able to adapt and perform effectively in a growing, fast-paced organisation.
- You demonstrate a high level of self-discipline, including experience maintaining accurate documentation and following defined procedures.
- You have a demonstrated track record of driving and delivering process improvements.
- You are proficient in English, with the ability to interpret documentation and communicate effectively with diverse stakeholders.
What you’ll get:
- A comprehensive onboarding and training on the job.
- Opportunity to work in a diverse and inclusive environment with colleagues representing 51 different nationalities.
- Hybrid working model, offering the flexibility to work both remotely and in a modern, well-equipped office space.
- 5 additional vacation days, with potential for more for parents, students, and other cases with approval.
- Opportunity to work from other countries for up to 30 days per year.
- Health Insurance including reduced premiums available for dependents.
- Life and Accident insurance coverage.
- 3rd Pillar Private Pension plan.
- Health and Wellness programs, including access to online coaching and therapy sessions
- Fertility, Family forming, Menopause and Men’s health support services.
- Regular team-building events that foster collaboration and connection.
- Best-in-class training and career development programs.
- Exclusive discounts on restaurants, spas, clothing, gyms, entertainment, and more.
- Access to a fitness tracking app with rewards for staying active.
- Free parking space at the city center office location.
- Language premium allowance if applicable.
Travel Required:
Experience and Education Requirements:
- Typically requires a Bachelor’s degree with 5-8 years of industry experience and at least informal management/ team lead experience.
Flex Workplace:
- Your primary location will be your assigned Dexcom site, but you may work part of the week from a home office. You must live within commuting distance of your assigned Dexcom site (typically within an hour’s commute).
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
Monthly base salary for this position is from €3,591.25 to €4,436.25 gross. Final offer will depend on your qualifications, competencies, and professional experience.
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