Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
KEY OBJECTIVE:
We are seeking an ambitious and energetic leader with deep experience in the Canadian Property & Casualty (P&C) marketplace to advance and lead Chubb’s Small & Lower Midmarket (“SLM”) unit in Canada. As a key leader in the Commercial Insurance organization, this individual will collaborate with colleagues across North America to further a comprehensive strategy for growing Chubb’s presence in this segment including both Field and Digital channels. This individual leads a team of dedicated SLM new business production underwriters in an operating model designed to efficiently underwrite low-complexity accounts. The ideal candidate enjoys a fast-paced, dynamic, and team-oriented environment focused on achieving superior results.
This role reports dually to the EVP Commercial Insurance Canada, as well as the EVP Chief Operating Officer, NA Small & Lower Midmarket.
MAJOR RESPONSIBILITIES:
- Establish a multiline, end-to-end solution including appetite, underwriting, product, pricing, servicing, renewal, distribution/marketing, and technology to achieve long-term growth and profitability in both Digital and Field channels
- Develop a capability roadmap and engage directly with Agile teams to define requirements and ensure timely delivery. Explore opportunities to adapt existing capabilities from Chubb’s global footprint to the Canadian SLM market.
- Leverage Canadian and North American resources/leadership to drive SLM strategy.
- Collaborate with partners in Technology to define requirements, workflows and service levels required to deliver a superior broker experience
- Drive new business production through a team of multiline underwriters working in multiple branches, approve deals within assigned authority limits, and manage underwriter productivity.
- Advance and execute strategic and financial plans for SLM Canada, including production forecasting and reporting. Provide updates on financial results and delivery milestones to senior executives.
- Support Field Operations efforts to develop and execute an SLM-focused distribution strategy across broker, digital, and emerging channels, including marketing & communications.
- Enhance Chubb’s SLM market presence and raise awareness of our capabilities by actively engaging in broker visits, presentations, trade shows, alliances, digital/social media, and other activities.
- Talent management for direct and indirect reports, including performance assessments, compensation planning, recruiting, and onboarding.
- Ensure adherence to audit and compliance requirements and execute self-audits for SLM underwriters.
- Travel: This position requires travel across Canada and the northeastern United States, approximately 25% of the time.
- 10+ years of commercial underwriting experience.
- Deep knowledge of the Canadian commercial insurance marketplace and distribution landscape.
- Experience with rules-based, analytics-driven underwriting preferred.
- Excellent interpersonal communication and negotiation skills.
- Strong organizational and analytical skills.
- Demonstrated strategic and creative thinking abilities.
- Ability to collaborate effectively with internal and external business partners at all levels.
- Demonstrated project leadership skills.
At Chubb we are committed to providing equal employment opportunities to all employees and applicants. It is our policy to provide equal employment opportunities to employees and applicants based on job-related qualifications and ability to perform a job. If you require an accommodation during the hiring process or upon hire, please inform Human Resources. If a selected applicant requests accommodation during the recruitment process, Chubb will consult with the applicant in order to provide suitable accommodation that takes into account the applicant’s accessibility needs.
