SVP, Store Operations

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 27,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

Responsibilities:

• Develop and execute a store operations strategy that enhances the customer experience and supports the anticipated rapid growth of the organization.
• Collaborate with key corporate functions to identify, strategize, and implement transformative improvements in store operational processes. Leverage cross-functional partnerships to enhance efficiency, streamline omnichannel integration, prioritize the most important priorities, and elevate the customer experience across all touchpoints.
• Oversee the management of operational processes and practices to ensure that store operations programs and standard operating procedures (SOP) are aligned with company values and goals.
• Create efficiencies and increased sales opportunities across an omnichannel business model with integrated brick and mortar and ecommerce.
• Monitor the competitive landscape and market conditions to identify opportunities, issues, and risks in order to recommend strategies and tactics for current and future store operations.
• Develop and execute strategic merchandise flow processes that optimize labor efficiency, enhance operational effectiveness, and reinforce a customer-centric service culture.
• Provide inspirational leadership and motivation to the team and ensure the continued development and management reflective of a purpose driven organization that drives a positive crew experience.
• Drive a high-level of active engagement with both the Field Retail and Store Operations team as well as the support functions across the enterprise. Collaborate and influence relationships across departmental lines and the field to maximize sales.
• Leverage >

  Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome

  Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

  Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new

  BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers