System Administrator

Make a meaningful difference with us:

We want people who are great as individuals, and even better in a team.

We’re on the lookout for a skilled System Administrator to support and uplift our enterprise applications and digital platforms. In this hands‑on technical role, you’ll play a key part in ensuring our systems are secure, optimised and performing reliably - supporting teams across health, aged care and community services.

You’ll work across both operational support and project delivery, collaborating with stakeholders, vendors and platform teams to enhance system capability and deliver continuous improvement across our digital environment.

Key Responsibilities

• Configure, maintain and enhance enterprise applications and digital platforms to meet business and strategic needs.

• Provide technical expertise to support system performance, integration and optimisation.

• Manage application configuration, security, user access and compliance requirements.

• Lead and support system upgrades, releases, testing and change management activities.

• Develop and execute test plans for system enhancements and implementations.

• Troubleshoot incidents and provide timely resolution of application and platform issues.

• Collaborate with internal teams, vendors and managed service providers to maintain system performance.

• Develop and maintain system documentation, procedures and standards.

• Support system integration and alignment with enterprise architecture.

• Identify opportunities for process improvement and increased system capability.

• Support disaster recovery, backup processes and business continuity planning.

• Monitor technology trends and provide informed technical recommendations.

• Manage incidents, service requests and priorities in collaboration with stakeholders.

• Participate in on‑call support as required.

What you will bring:

• Minimum 5+ years’ experience in a System Administrator or similar role.

• Tertiary qualification in Information Technology or a related discipline.

• Strong experience supporting enterprise applications, systems and data environments.

• Demonstrated ability to troubleshoot complex technical issues and deliver practical solutions.

• Experience with technologies such as Azure, SQL, APIs, SaaS platforms, XML, ServiceNow, Atlassian and Microsoft 365.

• Strong analytical, problem‑solving and communication skills.

• Ability to work independently while also collaborating effectively with cross‑functional teams.

• A proactive mindset with a focus on continuous improvement and customer outcomes.

• Experience with project delivery or change initiatives (desirable).

Why you will love it here:

Working with us means stepping into a role that’s as broad as it is meaningful. You will gain exposure to:

• A large, purpose‑driven organisation supporting diverse services across healthcare and community sectors.

• A broad range of enterprise systems and digital platforms.

• Opportunities to contribute to system uplift, optimisation and innovation.

And the perks? We’ve got plenty:

• Flexible work arrangements to support work-life balance.

• Access to salary packaging, meal and entertainment benefits - up to $15,900 per year tax free as well as up to $2,650 of your pre-tax income to pay for meal and entertainment benefits. To learn more about this benefit watch the video via the following link: Salary Packaging Explained.

• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, a wellbeing program and employee assistance program.

• Career development opportunities to challenge yourself, grow and make a meaningful difference.

• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme.

• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events.

We’re committed to creating safe, inclusive, and welcoming environments for all—especially children, young people, and the elderly. Our services are built on trust, care, and a deep sense of responsibility.

Ready to bring your whole self to work and make a real difference? Apply now and join a team where your work truly matters.

What makes a difference for you?

The opportunity to be part of the second-largest Queensland employer who has been leading by example for more than 100 years. Joining our team, you’ll be welcomed as part of the UnitingCare family. We’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital.

• Flexible work arrangements to support work-life balance

• Access to salary packaging, meal and entertainment benefits - up to $15,900 per year tax free as well as up to $2,650 of your pre-tax income to pay for meal and entertainment benefits. To learn more about this benefit watch the video via the Salary Packaging Explained link

• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs

• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months’ service, in addition to the government scheme

• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events

• Career development opportunities to challenge yourself, grow and make a meaningful difference

• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

• provide welcoming, safe and nurturing services for children

• implement measures to prevent child abuse and neglect within our services

• appropriately and immediately address child abuse and neglect if it does occur

• abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme
  

Diversity & Inclusion

Our approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Commitment to Safeguarding

We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.