Systems Engineer (mft/axway)

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Department Overview: Global Technology Services (GTS) is one of the foundational divisions of the TMX Group, that empowers internal TMX business lines for their technology needs, operations and digital innovation. GTS as a client centric organization focuses on building technology capabilities, enabling our clients with the best technology solutions and providing effective technology financial and resource management processes. The cost effective operation is a key attribute of the GTS execution. GTS is responsible for delivery of all technology initiatives and services across TMX.

As a Systems Engineer, you will be a pivotal member of our team, primarily responsible for the management, operations, and ongoing optimization of our Axway Managed File Transfer (MFT) service. This role is critical in ensuring the secure, reliable, and efficient transfer of data across our enterprise and with external partners. Furthermore, as we embark on a strategic initiative to containerize and migrate our MFT services to Kubernetes, you will champion Infrastructure as Code (IaC) and GitOps principles, leveraging tools like OpenShift and Git for version control, collaborative development, and automated deployments, playing a key role in this transformative journey.

This role reports to: Senior Technical Manager, Platform Engineering, Monitoring and Observability

Job Location: Hybrid (2-3 days in office) - based in Toronto, ON.

Key Accountabilities

Management & Operations

• Administer, monitor, and maintain the Axway Managed File Transfer suite (e.g., Axway SecureTransport), ensuring high availability, performance, and security.
• Configure and manage MFT flows, protocols (SFTP, FTPS, HTTPS, AS2, etc.), users, and certificates.
• Troubleshoot and resolve MFT-related issues, including connectivity problems, file transfer failures, and performance bottlenecks.
• Perform routine system health checks, patch management, and upgrades for Axway MFT components.
• Develop and maintain operational documentation, runbooks, and procedures for MFT services.
• Participate in an on-call rotation to provide 24/7 support for critical MFT incidents.

Development & Enhancement

• Design, develop, and implement new MFT solutions and integrations based on business requirements.
• Automate MFT processes and tasks using scripting languages (e.g., Python, Bash) or MFT-specific tools.
• Collaborate with application, security, and infrastructure teams to onboard new MFT users and define transfer requirements.

Kubernetes & Container Migration

• Actively participate in the planning, design, and execution phases of migrating Axway MFT services to a Kubernetes containerized environment.
• Contribute to the development of Dockerfiles, Kubernetes manifests (Deployments, Services, Ingress, etc.), and Helm charts for MFT applications.
• Apply IaC principles to define and manage MFT infrastructure and configurations.
• Implement GitOps workflows for continuous deployment and reconciliation of MFT services, using Git as the single source of truth.
• Monitor and troubleshoot MFT applications running within Kubernetes clusters while staying current with emerging trends in containerization, Kubernetes, IaC, and GitOps.

Security, Compliance & Optimization

• Ensure all MFT activities adhere to security policies, compliance regulations (e.g., FIPS, GDPR, HIPAA), security benchmarks (CIS), and industry best practices.
• Implement and maintain secure configurations for MFT systems and participate in security audits to provide evidence of MFT controls.
• Identify, analyze, and implement performance improvements for MFT services by evaluating logs and metrics to proactively address potential issues.

Must Have(s)

• Education: Bachelor’s degree in Computer Science, Engineering, or a related technical field.
• Experience: 5+ years of experience in the design, implementation, and operation of Managed File Transfer (MFT) solutions, preferably within a large enterprise environment with complex MFT requirements.
• MFT Expertise: Strong, hands-on experience with MFT products like Axway SecureTransport, alongside proficiency in protocols such as SFTP, FTPS, HTTPS, AS2, etc.
• Networking & OS: Solid understanding of network protocols (TCP/IP, DNS, Firewall rules) and their impact on MFT, with deep experience in Linux/Unix operating systems.
• Automation & Containerization: Familiarity with scripting languages (e.g., Python, Bash) for automation, coupled with a demonstrable understanding of containerization concepts (Docker) and a working knowledge of Kubernetes.
• DevOps Infrastructure: Understanding and practical application of Git principles for version control, along with exposure to Infrastructure as Code (IaC) concepts and tools (e.g., Terraform, Ansible).
• Monitoring: Experience with monitoring tools (e.g., Splunk, OpenTelemetry, Prometheus, Grafana).
• Soft Skills: Strong analytical and problem-solving skills with keen attention to detail; excellent communication and interpersonal skills, with the ability to effectively articulate technical challenges and solutions to stakeholders.

Nice to Have(s)

• Experience in a large enterprise environment with complex MFT requirements.
• Experience with other MFT platforms (e.g., IBM Sterling B2B Integrator, GoAnywhere MFT, GlobalSCAPE EFT).
• Direct experience implementing GitOps workflows (e.g., with Argo CD, Flux CD) and familiarity with OpenShift.
• Experience with cloud platforms (AWS, Azure, GCP) and cloud-native MFT deployments.
• Experience with CI/CD pipelines (e.g., Jenkins, GitLab CI/CD) for MFT deployments.
• Relevant certifications (e.g., Kubernetes Certified Administrator - CKA, Docker Certified Associate - DCA, Red Hat Certified Specialist in OpenShift Administration).
• Experience with virtualization (VMWare, RHV).

Salary Range: 100K/year - 110K/year CAD. Please note that the salary range included is a guideline only. The salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills, and experience.

The recruiting efforts for this role are intended to fill a vacant position.

In the market for…

Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.

Connection - With site hubs in some of the world’s most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.

Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led Team Impact spreads social good via our giving strategy.

Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger “we”. Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived!

Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ? Apply now.

Please note that our company is not currently sponsoring work permit applications and the applicant must be authorized to work in the country where this position is located.

TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.