Team Head of Operations Management

Eastspring is a global asset manager with Asia at its core. We create a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Eastspring a place where you can Connect, Grow and Succeed.

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KEY ACCOUNTABILITIES

MTF

• Review and approval AML/KYC requirements for varying investor types
• Ensure all policies and procedures are adhered to, escalate non-compliance
• Review and escalate matters timely, where appropriate to senior onboarding management and compliance
• Assist in drafting, developing and maintaining of department policy and procedure
• Help manage and monitor team KPIs
• Display technical, industry and regulatory knowledge and keep abreast of updates and market initiatives and how that might impact. Be able to update and train team accordingly
• Be able to build and maintain strong relationships throughout business, over different departments and global locations, liaising with other AML/KYC colleagues, Selling Agent, Paying Agent, AIMC , SEC, RD other
• Participate in team meetings, contribute, collaborate and make sure all action points are followed through
• Produces the Unitholder reporting dedicated to internal and external clients
• Assisting with variety of legal, regulatory and compliance activities, including frequent trading surveillance and maintenance of fund policies and procedures
• Participation in external industry committees and work groups/task forces Reports

PVD

• Maintain correct member records including member information, contributions, resignation, allocation, rebalance, transfers and account balances..
• Provide trade execution including account opening and transaction processing service for PVD’s clients
• Coordinate with IT teams to develop or improve any changes to serve client’s need.
• Reconcile daily transactions processed and monetary activity; resolve discrepancies on a daily basis.
• Coach, guide and develop direct reports and team.
• EXPERIENCE /QUALIFICATIONS
• Graduate MBA
• Related work experiences with theSecurities and Exchange Commission (SEC)
• Related work experiences 10 years
• Bachelor’s degree in related fields with 8 or more years of provident fund experience

• Through knowledge of the provident fund industry and PVD’s transfer agency

• CANDIDATE ATTRIBUTES

• Experience in Thailand Transfer Agency.
• Knowledge of TA regulatory, TAX, Civil and Commercial Law Legacy are the advantage.
• Ability to identify and escalate issues appropriately and to solve the issues.
• Ability to develop and recommend innovative solutions to improve existing process.
• Excellent communication both Thai and English and client relationship skills.
• Ability to build strong relationships and collaborate with internal partners across infrastructure to deliver business and client needs.
• Rules and Law regarding PVD’s registrar

Eastspring is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.