Technical Product Analyst - Commercial Trade Channels

Job Description

The Position

The Technical Product Analyst collaborates with business stakeholders across local, regional, and global levels to understand business needs and translate them into clear, actionable technical and functional requirements for enterprise digital solutions.

This role plays an important part in bridging business and technology, supporting the delivery of scalable digital products through strong analytical thinking and a growing technical understanding. The Technical Product Analyst contributes to product development by working closely with cross-functional teams in an Agile environment.

The role offers an opportunity to work with emerging AI and agentic tools to enhance productivity in requirements gathering, analysis, documentation and Quality Assurance. Prior hands-on experience with such tools is not required; however, curiosity and willingness to learn and experiment with new technologies is essential.

A key expectation is the ability to gradually build a working understanding of how systems operate—including data flows, integrations, and core solution components—sufficient to support effective requirement definition and collaboration with technical teams.

We are looking for an early-career professional with foundational experience in business analysis or IT, strong problem-solving skills, and a motivation to grow within a global, matrixed organization.

What will you do?

• Support requirements gathering activities with business stakeholders, helping translate business needs into clear and structured functional and technical requirements.
• Collaborate with cross-functional teams (business, engineering, architecture) to refine and validate solution approaches.
• Help business teams and end users with adoption of global technical solutions, build strong network and actively communicate news, feedback and pain points.
• Participate in Agile ceremonies such as backlog refinement and sprint planning, supporting ongoing product delivery.
• Assist in ensuring that requirements align with enterprise standards, including security, compliance, and architecture guidelines.
• Use AI-powered tools and other technologies to support documentation, analysis, and knowledge management activities.
• Support development teams by clarifying requirements and helping resolve questions during the delivery lifecycle.
• Work with data and analytics tools to support validation of requirements and business insights where applicable.
• Provide support to QA teams during testing phases and collaborate on Quality Assurance outcomes.
• Build understanding of system behavior, integrations, and data flows over time to better support solution design.
• Stay curious and proactively learn about new technologies, tools, and industry trends.
  

Qualifications, Skills & Experience Required

• Initial experience in business analysis, IT, or related field, with exposure to requirements gathering and solution delivery.
• Basic understanding of Software Development Lifecycle (SDLC) and Agile methodologies including Quality Assurance and testing processes.
• Awareness or interest in AI tools, automation, APIs, or scripting.
• Foundational knowledge of enterprise systems or digital solutions.
• Strong analytical thinking and problem-solving skills.
• Willingness and ability to learn technical concepts and understand how systems function.
• Effective communication skills, with the ability to collaborate with both business and technical stakeholders.
• Ability to work in a global, matrixed environment and adapt to changing priorities.
• Proficient English, both written and spoken.

Nice to have

• Exposure to tools such as Jira, Confluence, or similar collaboration platforms.
• Experience with data or analytics tools (SQL, PowerBI,...).
• Basic certifications in Business Analysis, Agile (Scrum), or related areas.

What we offer

• Exciting work in a great team, global projects, international environment
• Opportunity to learn and grow professionally within the company globally
• Hybrid working model, flexible role pattern (e.g., even 80% full-time is possible in justified cases)
• Pension and health insurance contributions
• Internal reward system plus referral programme
• 5 weeks annual leave, 5 sick days, 15 days of certified sick leave paid above statutory requirements annually, 40 paid hours annually for volunteering activities, 12 weeks of parental contribution
• Cafeteria for tax free benefits according to your choice (meal vouchers, sport, culture, health, travel, etc.), Multisport Card
• Vodafone, Raiffeisen Bank and Foodora discount programmes
• Up-to-date laptop and iPhone
• Parking in the garage, showers, refreshments, massage chairs, library, music corner
• Competitive salary, incentive pay, and many more

Ready to take up the challenge? Apply now!
Know anybody who might be interested? Refer this job!

Required Skills:

Adaptability, Agile Methodology, Business Needs, Structured Query Language (SQL), Technical Knowledge, Technical Solutions

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

Domestic

VISA Sponsorship:

No

Travel Requirements:

No Travel Required

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

n/a

Job Posting End Date:

06/30/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.