Technical Services Trainer

ABOUT US

PHINIA: Advancing sustainability today, powering a cleaner tomorrow.

PHINIA is an independent, market-leading, premium solutions and components provider with over 100 years of manufacturing expertise and industry relationships, with a strong brand portfolio that includes DELPHI®, DELCO REMY® and HARTRIDGE™. With over 12,500 employees across 43 locations in 20 countries, PHINIA is headquartered in Auburn Hills, Michigan, USA.

At PHINIA, we Provide fuel systems, electrical systems, and aftermarket products and solutions of the highest quality — developed and manufactured responsibly — that are designed to enhance efficiency and reduce the environmental impact of vehicles, industrial machinery, and other applications. In doing so, we contribute to a cleaner tomorrow, treat our people and surrounding communities with respect, and hold ourselves accountable to robust ethical standards.

Our Culture

PHINIA promotes and cultivates an inclusive culture and diverse perspectives, strives to maintain its reputation for excellence, thrives on the power of collaboration, and fosters the development of our talented employees. We believe in making a positive impact through our business and actions, and we take our collective responsibility seriously.

Career Opportunities

We believe in building a brighter tomorrow for our employees as well as our customers and encourage you to learn about our long history, strong culture, new technologies, and future vision. We offer a strong local presence and interesting global opportunities. Join us on this shared journey toward a brighter tomorrow.

JOB PURPOSE

The Technical Service Trainer is responsible for delivering high quality, industry leading technical training to customers, technicians, and internal teams across all Delphi Academy in France and other French speaking countries. This role ensures that training programmes are delivered to the highest professional standard, consistently reflecting Delphi’s technical expertise, product knowledge, and commitment to advancing workshop capability.
The role plays a key part in maintaining and developing the Academy’s training curriculum - ensuring content remains current, compliant, and aligned with emerging technologies and Delphi’s product portfolio as well as monitoring and renewing Qualiopi certifications. The Technical Trainer also supports effective planning and management of the training calendar, coordinating resources and helping balance customer demand with team capacity and development objectives.

KEY RESPONSIBILITIES

High‑Quality Training Delivery

• Deliver engaging, professional technical training across Delphi Academy disciplines, including diagnostics, EV/hybrid systems, ADAS, emissions, electronics, and chassis technologies.

• Translate complex technical concepts into clear, practical training that supports technicians of all experience levels.

• Adapt delivery style to suit audience capability, ensuring an inclusive and effective learning environment.

• Maintain accurate training and attendance records to support reporting, development planning, and continuous improvement.

Curriculum Development & Content Quality

• Contribute to the creation and continual improvement of course materials, presentations, assessments, and practical exercises.

• Ensure training content reflects current legislation, industry standards, and Delphi product updates.

• Capture delegate feedback and use insights to refine course structure, technical depth, and hands‑on activity design.

• Support the development of new modules aligned with emerging technologies and market needs.

Customer & Partner Engagement

• Act as a technical ambassador for Delphi Academy, delivering an excellent experience that reinforces customer confidence in Delphi products and services.

• Provide guidance to delegates before, during, and after training to support workplace application and long‑term learning.

• Support demonstrations, open‑days, and partner events to promote Delphi’s technical capability and training offering.

• Build strong relationships with distributors, training bodies, and workshop customers to support Academy growth.

• Operational Excellence

• Assist with planning and managing the Academy’s training schedule, ensuring efficient use of trainers, vehicles, tools, and workshop facilities.

• Prepare training rooms, diagnostic equipment, and vehicles ahead of every course to ensure a safe, professional learning environment.

• Identify and escalate equipment issues promptly to minimise disruption and maintain high training standards.

• Contribute to operational improvements that enhance the customer experience and Academy efficiency.

Collaboration & Continuous Development

• Work closely with the Technical Training Lead and wider technical support teams to share knowledge and maintain consistent customer messaging.

• Provide technical input during product launches, ensuring trainers and customers are fully equipped for new technologies.

• Maintain an active learning mindset—keeping up to date with evolving vehicle technologies, diagnostics trends, and PHINIA innovations.

• Support cross‑functional activities where required, including content creation, pilot courses, and internal training sessions.

What we’re looking for

Required

• Proven experience delivering technical training within the automotive sector

• In-depth knowledge of modern vehicle systems, diagnostics, and emerging technologies

• Strong communication and leadership skills, with the ability to guide and develop others

• Experience designing and developing training content (classroom and online)

• Confident user of diagnostic tools and automotive test equipment

• High level of IT literacy and familiarity with e-learning platforms

• Excellent organisational and planning ability

• Comfortable engaging with a variety of stakeholders—from technicians to senior leader

Preferred

• Experience of working in a global and cross matrix organization

• Technical understanding of Automotive Industry and Aftermarket

WHAT WE OFFER

We provide compensation and benefits programs intended to attract, motivate, reward, and retain an incredibly talented, globally diverse workforce at all levels within our organization. Our compensation programs are informed by market data and business needs, and we are committed to providing equitable and competitive compensation. We are committed to providing our team with quality and competitive benefit programs, including health and well-being resources, family-centric policies, and an agile workplace program, where not precluded by collective bargaining agreements or national statutory plans. Plans are benchmarked for competitiveness and value.

We provide formal development opportunities at all levels and stages of employee careers. These opportunities are delivered in a variety of formats to make our portfolio of solutions agile, sustainable, and scalable to support our employees in developing the skills needed to succeed.

WHAT WE BELIEVE

• Product Leadership - Innovation that brings value to our customers

• Humility - Seeking out diverse perspectives and working collaboratively

• Inclusivity - Recognizing our differences makes us stronger; we are bold and intentional

• Net-Zero - Committed to energy efficiency, waste reduction and beneficial reuse

• Integrity - Taking responsibility for our decisions and doing what is right

• Accountability - Taking ownership of our actions and driving results

SAFETY

You will consistently hear us say Safety First! We are committed to continually improving our strong safety performance supporting the health and wellness of our employees!

We also believe employee health and safety is everyone’s responsibility. We encourage safety learning and collaboration to help employees understand and follow applicable safety policies, standards, and procedures and identify opportunities to minimize or eliminate risk. Work is expected to be conducted in a manner that stresses the importance of preventing incidents and illnesses, including attending all required safety meetings and trainings. It is expected that all incidents, near misses, and unsafe conditions are immediately reported to the direct manager, Human Resources, or Safety Representative.

EQUAL EMPLOYMENT OPPORTUNITY

PHINIA is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.

VISA SPONSORSHIP

PHINIA does provide sponsorship for employment visa status based on business need. However, for this role, applicants must be currently authorized to work on a full-time basis, in the country where the position is currently based.

NO UNAUTHORIZED REFERRALS FROM RECRUITERS & VENDORS

Please note that PHINIA does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to PHINIA will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before the unsolicited resume or offer is received.

GLOBAL TERMS OF USE AND PRIVACY STATEMENT

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Please access the linked document by clicking Advancing sustainability today, powering a cleaner tomorrow. Join us on this shared journey to a brighter tomorrow. For more information about PHINIA, please visit www.phinia.com.