Technical Writer
Pure Storage
Bangalore, India
Contract
Competitive
RemoteExecutive
Were in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.
This type of workwork that changes the worldis what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.
As a Technical Writer, you will bridge the gap between complex hardware engineering and user execution, driving the documentation strategy for our next-generation hardware and networking products. Collaborating directly with globally distributed engineering, product, and support teams across Asia, Europe, and the Americas, you will transform nascent technologies into clear, impactful technical content. This is an opportunity to innovate at the intersection of hardware and AI, moving beyond traditional authoring to spearhead content optimization and automation. Your mission is to ensure our global customers and field teams have the precise, high-quality knowledge they need to succeed from day one.
Own the Hardware Documentation Lifecycle: Research, architect, and deliver end-to-end hardware documentationincluding Service, Upgrade, Installation, and Site Preparation Guidesensuring accurate, clear, and timely content that directly enables seamless customer deployments.
Drive AI & Automation Innovation: Curate, review, and optimize AI-generated content and leverage AI tools to identify content reuse, accelerate documentation cycles, and future-proof our publishing workflows.
Collaborate and Investigate Cross-Functionally: Partner deeply with domain engineers to test nascent features on production systems, translate technical specs into structured DITA XML format, and collaborate with global peers to provide peer reviews and editorial guidance.
Champion Content Optimization & UX: Structuralize content for maximum scalability, implement SEO optimization and user engagement analytics, and identify content gaps to continuously elevate documentation standards and customer satisfaction.
Manage High-Impact Release Milestones: Coordinate within Agile frameworks using Jira and Confluence to balance multiple complex projects simultaneously, ensuring all technical assets align perfectly with product release timelines.
Hardware & Networking Literacy: Proven ability to comprehend, test, and document complex hardware systems, networking products, and technical specifications into user-centric documentation.
Component Content Management Expertise: Demonstrated proficiency authoring structured, reusable content within a Component Content Management System (CCMS) using DITA XML architectures, alongside experience navigating platform migrations.
AI Adaptability & Technical Agility: Hands-on familiarity with, or a strong aptitude for, integrating AI and automation tools into writing workflows to expedite creation, execute quality checks, and optimize content for both human and AI consumption.
Global Communication & Project Leadership: Exceptional English communication and relationship-building skills, with a track record of mentoring peers, managing strict deadlines across global time zones, and turning feedback from support and customers into actionable content updates.
Location: We are primarily an in-office environment and therefore, you will be expected to work from the Bangalore office in compliance with Pures policies, unless you are on PTO, or work travel, or other approved leave.
And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out purebenefits.com for more information.
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if youre invited to an interview.
Were forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isnt just accepted but embraced. Thats why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.
Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.