Technician, Fiber
Cogeco
Columbus, Ohio
Full-Time
Competitive
OfficeManager
Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.
About Our Company
Breezeline is a dynamic, innovative company providing the very best Internet, TV, and Voice service to the US markets we serve. We Are ‘Above And Beyonders,’ who consistently strive to surprise and delight our customers by doing the unexpected. We continually look for new and better ways to enrich our customers’ lives through connected and memorable experiences.
As the eighth-largest cable operator in the United States, Breezeline reaches more than 1.7 million homes and businesses in 13 states with Internet, TV, Voice and fiber services. Headquartered in Quincy, MA, Breezeline is a subsidiary of Cogeco Communications Inc. (TSX:CCA).
Fiber Technician
General Summary:
Primary responsibilities include maintenance and repair of a GPON/XGS-PON system. Splicing fiber optic cables in both outdoor and indoor settings, reading and maintaining splicing schematics and diagrams, managing outside plant (OSP) activities at and around the assigned work site(s), maintaining accurate splicing and field notes. The majority of tasks occur in the field and may require overtime, including evening and night shifts, weekends, and holidays and on-call rotation.
Essential Job Functions:
The job functions and responsibilities for a Fiber Technician include:
Troubleshoot, diagnose and repair any and all impairments within the fiber network that may be customers.
Contribute to design of installation/activation of point to point CWDM, DWDM as needed
Splicing fiber optic cables including both loose-tube and ribbon optic cables. Reconstructing splice cases, including but not limited to: grounding, bonding, isolation, slack storage and sealing. Maintaining splicing records, schematics and diagrams.
Performing work with an OTDR, PON meter, Fiber Scope or any other required test equipment to properly maintain system.
Performing work in accordance with industry standards. Reading and following instructions and specifications, managing and maintaining the scope of work on the project, and adherence to safety procedures are required.
Preparing field notes, interpreting buried and aerial telecom facilities in records, on maps and in the field, and recommending changes in running line or construction methodologies.
Entering and maintaining outside plant records.
Participating in permitting and construction processes to support system maintenance and projects.
Complete and maintain accurate records including work orders, daily logs and other necessary paperwork.
Clean, maintain assigned equipment and stock assigned vehicle.
Assist with installation, service calls and escalations as needed
Background, Experience, and Skills:
The Fiber Technician position requires background, experience, and skills in each of the following:
• Knowledge of fiber PON/XGS-PON design techniques.
• Experience with fusion splicing both loose tube and ribbon fiber optic cables including the ability to place a mid-sheath splice.
• Working knowledge and experience with current computerized operations.
• Proficiency with Microsoft applications.
• Ability to work with clients and/or customer contacts regarding best maintenance and construction practices.
• Ability to pay close attention to detail and make good sound decisions based on information given.
• Ability to multitask and stay organized under pressure.
• Must hold a valid Driver’s License.
Education and Experience:
• One year (minimum) experience in outside plant construction.
• Two years (minimum) experience in fiber optic cable splicing and maintenance.
• Strong computer skills with Microsoft applications.
• In-depth understanding of technology-based services, products and networking
Other Skills and Abilities
Ability to accurately measure distances, using tapes or other measuring devices.
Ability to adhere to Local, Federal regulations and Company policies.
Ability to carry, climb and operate extension ladder, (approx. 32 ft high and 75 pounds).
Must be able to climb ladders and operate Aerial Lift Equipment rated with a 350lb maximum total load capacity
Ability to differentiate between different sizes and colors of wires.
Ability to drive Company vehicle in a safe and responsible manner.
Ability to make cable connections in tight spaces by bending, reaching, twisting.
Ability to operate appropriate computer or test equipment associated with position.
Ability to perform job from high places (i.e., poles and roofs).
Ability to prioritize and organize effectively.
Ability to use a variety of hand tools
Available Benefits and Rewards:
Competitive Pay & Bonuses:Market-leading base salary with participation in the Employee Bonus Plan.
Future Planning:Robust 401(k) plan with a50% company match (up to 5%)and eligibility for the Cogeco Stock Purchase Plan.
Health & Security:Comprehensive Medical, Dental, and Vision coverage.Company-paidLife Insurance (1x compensation), Short-Term and Long-Term Disability coverage.
Work-Life Balance:Generous PTO, Company-recognized Holidays,Floating Holidays, and a comprehensiveFlex Work Policy.
Growth & Well-being:Tuition Reimbursement, opportunities for LinkedIn Learning subscriptions, and a complimentaryHeadspace Membership.
Stay Connected: Complimentary and discounted broadband services (for those in our service area).
Breezeline
At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.
By creating a culture where all our colleagues can bring their best selves to work, we’re doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.
If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at inclusion@cogeco.com