Technician, Headend
Cogeco
Berwick, Pennsylvania
Full-Time
Competitive
HybridManager
Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.
About Our Company
Breezeline is a dynamic, innovative company providing the very best Internet, TV, and Voice service to the US markets we serve. We Are ‘Above And Beyonders’, who consistently strive to surprise and delight our customers by doing the unexpected. We continually look for new and better ways to enrich our customers’ lives through connected and memorable experiences.
As the eighth-largest cable operator in the United States, Breezeline reaches more than 1.7 million homes and businesses in 13 states with Internet, TV, Voice and fiber services. Headquartered in Quincy, MA, Breezeline is a subsidiary of Cogeco Communications Inc. (TSX:CCA).
Why Work At Breezeline?
As one of the country’s fast-growing Internet service providers, Breezeline offers our colleagues a vibrant workplace culture and excellent career opportunities. As a proudly diverse and inclusive organization, we believe that every person’s unique individuality should be welcomed and celebrated, and their abilities and potential should be honored and recognized. It is a key part of our culture to actively promote opportunities internally to ensure that you are never static in your career with us.
Internal Values – How we act
We’re proud that Breezeline is unlike any other employer in the industry. We work hard, but we never lose sight of the big picture. We understand that our colleagues are looking for more than just a great job – they want an extraordinary life – and at Breezeline, we want to make that a reality.
And here is how we do it.
Summary Responsible for the reception, and distribution of off-air, satellite etc. programming to the Outside Plant. This includes the installation, construction, operations and repair of all equipment associated with the headend and signal distribution network.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Monitor video and audio quality of services delivered on the forward and return spectrum (analog – digital – IP).
Perform daily check of RF Levels and Headend alignment.
Verify video and audio levels for satellite and stereo processing equipment.
Monitor Commercial Insertion equipment for performance as needed.
Perform status monitoring of RF and data performance, further report and/or repair discrepancies.
Responsible for ISP wiring, balancing and testing of node splits and/or node swaps due to capacity or node replacement
Work with OSP Technician for node optimization and balancing of RF/light levels
Responsible for all Headend/Hub locations within region
Optical Transmitter and Receiver installation, connection and configuration
Scoping, cleaning and testing of fiber jumpers
Rack and stack of new equipment and associated cabling
Perform DC power and FAP connections for equipment within rack
Ability to crimp CAT6 ends with T568B wiring code
Working knowledge of test equipment such as, Spectrum Analyzer, OSA, Optical Light Meter, OTDR, RF signal meter, and MPEG Analyzer
Understanding of commonly used modulation schemes such as QAM, QPSK, and OFDM
Understanding of CWDM and DWDM
On call as required via on call rotation
Night work as required to perform maintenances and cutovers
Assist the supervisor with work flow, training of new Technicians, and quality assurance
Perform other tasks assigned by Supervisor
Supervisory Responsibilities
This job has no supervisory responsibilities.
Competencies
No competency or factor selected.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Strong Headend, RF, IP, Optical and MPEG engineering and computer related skills necessary. Ability to solve network problems or infrastructure issues and manage performance and capacity issues is required.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.
Certificates, Licenses, Registrations
Valid driver's license with satisfactory driving record within Company required standards.
Other Skills and Abilities
Ability to accurately measure distances, using tapes or other measuring devices.
Ability to adhere to Local, Federal regulations and Company policies.
Ability to differentiate between different sizes and colors of wires.
Ability to drive a company vehicle in a safe and responsible manner.
Ability to make cable connections in tight spaces by bending, reaching, twisting.
Ability to operate appropriate computer or test equipment associated with position.
Ability to perform job from high places (ie: on ladder working on overhead cabling)
Ability to prioritize and organize effectively.
Ability to use the following hand tools: electric drills, hammers, wrenches, screwdrivers, RF strippers, crimpers etc.
Ability to work independently and as a member of a team.
Ability to work with small components and wires to make cable connections.
Knowledge of basic mathematics and electronics.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and talk or hear. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and depth perception.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Available Benefits:
Competitive salary
Medical coverage (including prescription and vision plans)
Dental coverage
Life Insurance (1x salary at no cost to employee)
Long and short-term disability insurance (no cost to employee)
Voluntary employee, spousal, and child life insurance
Company recognized Holidays with additional Floating Holidays
Paid Time Off (PTO) programs
Comprehensive Flex Work Policy
401(k) plan eligibility (company match 50% up to 5% of eligible contributions)
Participation in the Employee Bonus Plan
Participation in the Cogeco Stock Purchase Plan
Complimentary and discounted broadband services (for those in our service area)
Tuition Reimbursement
Headspace Membership
Opportunities for LinkedIn Learning subscriptions for select colleagues
Breezeline
At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.
By creating a culture where all our colleagues can bring their best selves to work, we’re doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.
If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at inclusion@cogeco.com