ABOUT SOTHEBY'S
Established in 1744, Sothebys promotes access and ownership of exceptional art and luxury objects through auctions, private sales and retail. Our deep expertise across 70 selling categories is supported by a leading technology platform and a global network of specialists spanning 40 countries. Selling categories include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits and Design, as well as collectible cars and real estate through RM Sothebys and Concierge. Sothebys Financial Services is a leading art lender and provides capital solutions for collectors around the world, having originated more than $12 billion in loans since its inception. Sothebys new global headquarters is now open at the iconic Breuer building at 945 Madison Avenue in New York City.
THE ROLE
Sothebys is looking for a Temporary Seller Operations Coordinator to own the administration of sales in accordance with company policies and best practices while delivering high-quality client service. This dynamic role is ideal for a candidate who thrives in a fast-paced environment, enjoys multi-tasking and organizational tasks whilst coordinating all key processes leading up to the sales. The role holder will support sales across departments.
This is a 9 - 12 month contract with the possibility of permanent conversion.
RESPONSIBILITIES
- Working with other business areas to respond to client enquiries, resolve client issues and execute client transactions to ensure the highest level of client satisfaction
- Liaising with clients and managing their property throughout the sale cycle
- Communicating with clients, shipping coordinators and Sothebys Regional Offices to facilitate inbound shipments, obtain export licenses and arrange customs clearance in line with sale deadlines
- Managing consignment terms and issuing contracts in preparation for live, online sales and private sales
- Working closely with the Legal department and Business Manager/Director on sale agreements with complex, highly managed terms.
- Acting as a liaison between the Specialist department and support departments such as Legal, Compliance, Risk, Tax, Payments and Client Experience
- Coordinating Travelling exhibitions in partnership with the Departments, Pre-Sale Shipping team and Business Managers/Directors
- Working with Specialists, Compliance and Shipping to track all outstanding compliance issues and ensure they are resolved according to catalogue and sale deadlines
- Collaborating with Business Manager/Director with regards to guarantees and irrevocable bids, making sure all due diligence requirements are met
- Arranging for the property to be authenticated, where necessary, in line with the various committee deadlines
- Working with Regional Offices to coordinate the movement of property via London for other sale locations (export for sale and return shipments)
- Coordinating extended payment terms being offered in conjunction with Client Experience Manager and Business Manager/Director
- Work on non-systematic terms following the auction and managing complex settlement requirements
- Facilitating financial transactions in compliance with Sothebys Corporate Governance
- Coordinating post-auction transactions including post-auction sales, account adjustments and cancelled sales
- Obtaining and actioning recommendations for unsold property and facilitating the handover for shipment and/or collection to the Client Experience team
- Coordinating the movement of the property internally and externally for third-party services (such as restorers, external experts, authentication committees, photographers)
- Processing Purchase Orders (completing forms and obtaining authorisation before ordering goods and services
- Monitoring and processing House Property and Temporary Admission (TA) property quarterly.
- Managing Aged Inventory by coordinating bi-annual reviews of department aged inventory
IDEAL EXPERIENCE & COMPETENCIES
- Degree holder in business administration or equivalent field preferred
- At least 1+ years experience in business administration and/or client service
- Exceptional client service skills including strong verbal and written communication skills
- Ability to multi-task, prioritize and manage challenging deadlines
- A pragmatic approach to problems, with excellent resourcefulness
- Enthusiastic with an ability to think on your feet and remain clam under pressure
- Highly organized and detail oriented
- Ability to work independently and as part of a team
- Prior experience with SAP is an advantage
- Strong knowledge of Sothebys systems, Microsoft Office particularly Word, Excel, Outlook.
The proposed base hourly rate for this position ranges from $24.00 - $25.00 per hour. In addition to base salary successful candidates are eligible to receive a discretionary bonus, as well as a competitive benefits package. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered.
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The Company is an equal opportunity employer and considers all applicants for employment without regard to race (including, without limitation, traits historically associated with race, such as natural hair, hair texture, and protective and treated or untreated hairstyles), color, creed, religion, sex, sexual orientation, marital or civil partnership/union status, national origin, age, disability, pregnancy, genetic predisposition, genetic information, reproductive health decision, sexual orientation, gender identity or expression, alienage or citizenship status, domestic violence victim status, military or veteran status, or any other characteristic protected by federal, state/province or local law. The Company complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it operates.
