Tenancy Manager
The Salvation Army Australia
Adelaide, SA, Australia
Full-Time
$15,900
RemoteManager
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Tenancy Manager
Part‑time0.6 FTE |Permanent Role
Adelaide, SA
Why this role matters
Sitting within The Salvation Army’s Homelessness stream, theKurlanaPadnipadninyasupports people transitioning from hospital into stable housing through a structured,therapeuticand recovery-oriented environment. The Tenancy Manager contributes to this by ensuring safe and well-managed accommodation, while supporting residents to build the skills and confidence needed tomaintaintheir tenancy. Working alongside residents and team members, the role supports stability, connection, and progress toward longer-term housing outcomes.
About the role
The Tenancy Manager provides tenancy and property support to residents transitioning from hospital care into temporary supported accommodation. The role is fully onsite at 146 Gilbert Street, Adelaide, working 22.8 hours per week, with flexible working daysin a central city location.You will work closely with Counsellors, PeerWorkersand Support Workers to address tenancy challenges, support residents with practical living skills, andmaintaina safe andwell‑managedenvironment.
ThisPart‑Time 0.6 FTE position is offered as apermanent role. Pay isin accordance withSCHADS Level 4.1.
How you will make an impact
Oversee tenancy agreements and support residents to understand their rights and responsibilities
Conduct property inspections and ensure rooms are prepared for new intakes
Manage rental income andmaintainaccuratetenancy recordsin a central database
Respond promptly and calmly to urgent tenancy or site matters
Represent The Salvation Armyprofessionally in SACAT matters whenrequired
Build strong, respectful relationships with residents,staffand stakeholders
Work closely with Counsellors to prevent tenancy breakdown
Support residents with practical living skills and tenancy responsibilities
Contribute to a culturally safe,inclusiveand welcoming environment
Bring a calm, grounded and culturally aware approach that helps build trust with people from diverse backgrounds, including those who may not have English as a first language
What you will bring
Relevant certification in Tenancy Management and/or strong understanding of State tenancy laws
Minimum 2 years’ experience in community services or similar sectors
Demonstrated experience in a similar tenancy or housing role
Experience supporting people who may not have English as a first language
Understanding of trauma informed practice
Strong communicationand collaboration skills
Sound computer literacy across Word,Exceland Outlook
Ability to work effectively with culturally diverse clients
Working With Children Check (or willingness to obtain)
First Aid Certificate
SA Driver’s Licence
What we offer
As a registerednot‑for‑profitorganisation, we offer eligible employee’s meaningful benefits, including:
Salary packaging benefits (up to $15,900 tax free) and Entertainment Benefit ($2,650 tax free)
Employee Assistance Program – confidential counselling service
Financial, retail and lifestyle discounts
Flexible work options including one work from home day per week (where operationally suitable)
Generous paid parental leave (12 weeks for primary carers)
Purchased leave options (up to 8 weeks)
Five days paid leave annually to experience other Salvation Army programs
Discounted health and fitness programs through Fitness Passport
Up to five days paid leave per year to support a Salvation Army program or activity
A supportive, inclusive culture with passionate and dedicated team members
A deeply rewarding role where you can positively influence people’s wellbeing
How to apply
If you feel drawn to a role where your compassion, steadiness and practical support can genuinely change someone’s life, we would love to hear from you. Pleasesubmityour resume and a cover letter. Applications will be reviewed as they are received and the role will remain open until filled.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration.