Tesco Travel Money Advisor - Tesco Coulby Newham - Part Time
Job Type: Permanent
Hours per week: 16
Salary: 13 per hour + Monthly Bonus
Working Patterns: Flexible shifts between Monday to Sunday.
Benefits:
- Private Medical, Dental and Critical Illness Insurance.
- Employee wellness programmes covering physical, mental, and financial wellbeing.
- Employee discounts via Bravo Benefit.
- Flexible hours and shift patterns, with overtime opportunities.
- 25 days holiday (pro-rata) plus bank holidays and option to sell days.
- Monthly bonus opportunities for meeting targets.
- Pension with Scottish Widows.
Role Overview: As part of the Tesco Team, assist retail customers with foreign exchange, ensuring excellent service and acting as a trusted travel money advisor.
Key Responsibilities:
- Build and nurture relationships with customers to understand their travel needs.
- Advise and support customers on Travelex products and services.
- Process foreign exchange transactions accurately and efficiently.
- Meet key performance goals related to procedure, operations, and customer service.
- Manage daily online foreign exchange requests and deliveries with attention to detail.
- Comply with legal, regulatory, and company procedures.
Required Attributes:
- Excellent communication and interpersonal skills with ability to listen and understand customer needs.
- Motivated and driven to succeed with a desire to make a positive impact.
- Ability to pass reference checks as part of onboarding.
About Travelex: Established in 1976, Travelex is a leading specialist provider of foreign exchange services, recognised internationally for simplifying access to international money.
Diversity Statement: Travelex is an equal opportunity employer valuing diversity and does not discriminate based on race, religion, gender, sexual orientation, age, veteran status or disability.
