The North Face: Sales Lead - Norfolk Premium Outlets

At The North Face we dare to lead the world forward through Exploration. We were born to Explore, Disrupt and to Lead. We were born to Love Wild Places and to Spark Curiosity. We believe that exploration is a mindset - both on the mountain and off the mountain - and it infuses everything we do. As a community of explorers, we stay curious about new ideas, places, and people.

So,before we get to the job details,take a minute to learn a little more about us– ourvalues andourculture.If you can see yourselfworking side-by-sidewith a team ofadventure-lovingpeople,The North Facejust may be the place for you.

To learn more about our values and our culture, visitThe North Face Careersorwww.thenorthface.com.

Sales Lead

What will you do?

A day in the life of aSales LeadatThe North Facelooks a little like this.

As a dedicated and passionate Sales Lead, you will support the store leadership team by ensuring the highest level of customer engagement and sales results are achieved. You model the voice of our brand and provide sales-related feedback andcoachassociate performance. As a part of the team, you will foster and thrive in an environment where individuality and authenticity are celebrated. If you aspirefora career in retail and are looking for a company dedicated to your personal growth to evolve into a leader of tomorrow, then Vans is for you.Let’s break down that day-in-the-life a bit more.

• Deliver a high level of personalized customer engagement through genuine interactions.​

• Assist in maximizing and achieving store sales and goals by monitoring sales progress & results against key targets. ​

• Foster a consumer centric mindset and an inclusive store environment, while modeling selling behaviors through genuine interactions with consumers. ​

• Assist in providing direct feedback, coaching and supervision of the associates. ​

• Occasionally assume responsibility for the store in the absence of another manager. ​
  This may include covering breaks, meal periods or opening the store without a ​
  supervisor or manager.​

• Regularly interact with consumers within the store, providing a high level of customer service. ​

• Provide actionable feedback to store associates and adhere to policies, procedures and practices that align with company directives. ​

What do you need to succeed?

1 year of related professional retail experience is preferred but not required. ​While formal education and undergraduate or graduate degrees are appreciated, we place greater value on overall experience and professional accomplishments. A High School Diploma or equivalent is preferred; but we value hands-on experience and demonstrated achievements most.

The foundation skills you will need in this position are:

• Proven ability to drive results through store teams and exceed sales and profit goals.​

• Proven ability to drive results through team coaching and operational excellence

• Skilled in coaching, motivating, and building high-performing, diverse teams.​

• Strong verbal and written communication skills with the ability to influence across all levels.​

• Solution-oriented and flexible in a fast-paced, dynamic retail environment.​

• Capable of working independently, managing shifting priorities, and meeting business expectations.​

• Comfortable using word processing, spreadsheets, and retail software tools.​

• Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Now WE have a question for YOU.

Are you in?