The UPS Store Retail Store Lead - Austin, TX

• Manages and oversees store operations, develops a routine for opening and closing, ensures efficient functioning of the store, manages the sales floor, and provides maximum profitability

• Implements human resource duties in coordination with the HR team, including recruiting, hiring, training and firing, managing schedules, assigning responsibilities, and setting sales quotas and performance management based on metrics

• Reviews daily employee timesheets and submits for payroll processing

• Administrates accounting functions, meets monthly, quarterly and annually about sales and financial targets, manages the budget, and generates payroll by adhering to payroll policy.

• Pays bills including rent, utilities, vendors, and others

• Controls inventory to ensure sufficient stock, daily and weekly counts, rotated and changed by season, store specials or sales.

• Enforces exceptional customer service, setts criteria for staff, establishes security and safety measures, creates emergency and lock-down strategy and ensures health and safety compliance

• Manages loss prevention through security requirements and monitoring strategies, audits paperwork and inventory levels and appropriately handles broken or damaged merchandise

• Oversees store maintenance, including cleanliness, safety, and organization

• Performs other duties as assigned

QUALIFICATIONS

Requirements

• High school diploma or GED

• Previous store management experience required, including personnel and financial management experience

• Strong computer skills, including Microsoft Office and Adobe Suite

• Outstanding phone skills

• Bona fide management/leadership skills

• Willing to accept full accountability for store operations

Preferences

• The UPS Store ‘Certified Operator’ training preferred - will be a requirement upon hire

• Advanced education degree, coursework, or tech school

• P&L experience

Additional Information for Internal Candidates:

The Lead will cover a single location in Austin, TX

This job is a grade 200 -- $55K + Commissions (depends on sales of store but approx. $7-12K annually paid quarterly)