Therapy Development Specialist, Pelvic Health - New England
Medtronic
Providence, Rhode Island, United States of America
Full-Time
$125,000
RemoteSenior
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
As one of three comprehensive portfolios at Medtronic, Neuroscience is dedicated to improving the lives of people living with neurological disorders, spine conditions, and chronic pain. Guided by our Mission—to alleviate pain, restore health, and extend life—we develop technologies and therapies that help people regain function, reduce pain, and return to the activities that matter most.
Medtronic Pelvic Health provides therapies that treat patients suffering from overactive bladder, non-obstructive urinary retention and fecal incontinence with our sacral neuromodulation (SNM) systems InterStim X™️ and InterStim™️ Micro; and our percutaneous tibial neuromodulation (PTNM) system NURO™️. More than 400 million people worldwide have incontinence, and many of them limit their lives socially, professionally and personally because of their condition. Our goal is to expand access to our therapies, and introduce new therapies, so we can potentially help millions of people get their lives back.
As a Pelvic Health Therapy Development Specialist, you will play a critical role in the successful introduction and adoption of new OAB (overactive bladder) therapies. You will provide in-depth technical support and guidance to help HCP teams build confidence, capability and belief in our innovative new therapies. The ideal candidate will be energized by the opportunity to partner with HCPs to offer new therapies and motivated to expand access for patients. You will possess a strong background in medical device technology, possess product and procedure expertise, therapy development experience, a strong track record of agility and adaptability to learn, and the ability to manage and collaborate with complex stakeholders and build effective working relationships.
This role will require 50+% travel within the assigned district and potentially outside of the district as business needs dictate.
Responsibilities may include the following and other duties may be assigned:
Therapy Implementation
·Own the customer implementation process and procedural success metrics to drive adoption of new Pelvic Health therapies within targeted accounts. Set a strong foundation for customer and procedural independence and program growth
·Guide medical professionals to safely and effectively use new therapies including, but not limited to, implant and technologies that enable procedure success. Provide education and technical support to HCPs to enhance their understanding, usage, and long-term adoption of new therapies
·Identify implementation and broader adoption challenges and determine the most appropriate avenue for resolution
·Conduct reviews with HCP teams to provide metrics on implementation status, discuss successes and address any challenges. Gather and analyze feedback from physicians and clinician teams to identify areas for improvement, optimization, and long-term adoption
·Collaborate with cross-functional teams, including marketing, sales, and product development, to ensure a successful product launch
Market Development
·Partner with District Manager, Marketing, Medical Education and Field Market Development to identify current and future needs related to procedure market development at targeted accounts
·Develop and execute therapy development plans for each target account to support sustained adoption
Customer Relationship Management
·Build and maintain strong relationships with HCP and staff at supported sites
·Act as a liaison between the company and healthcare provider teams to address any concerns or questions related to new products
Case Coverage
·Provide on-site technical support during initial procedures to ensure the proper use
·Assist physicians and clinical staff with technical guidance and troubleshooting during procedures
·Ensure compliance with all safety protocols and guidelines during product usage in the OR/ASC/Office
Clinical expertise
·Stay up to date on latest clinical publications
·Attend at least 1 physician training – potentially supports cadaver portion of that training
·In accordance with applicable Medtronic policies and procedures, share new support materials (e.g. case publications, case libraries, etc.) with HCPs
·Share insights and best practices with internal teams
Continuous Improvement
·Stay updated on the latest advancements in relevant technology and surgical techniques
·Participate in ongoing training and professional development opportunities to enhance skills and knowledge
·Contribute to the continuous improvement of training programs and technical support processes
We are committed to building a workforce that brings together a broad range of perspectives and experiences at every level. This approach fuels innovation and helps us remain an industry leader—that’s why we focus on attracting and developing employees who are patient-centric, passionate, and deeply connected to the needs of the patients we serve.
To learn more about Inclusion & Diversity at Medtronic, click here.
Qualifications:
Must Have: Minimum Requirements
To be considered for this role, please ensure the minimum requirements are evident on your resume.
Preferred Qualifications:
·Advanced degree or certification in a relevant field
·Experience with product launch and market introduction of medical devices
·Proven track record of successful physician training and/or case coverage
·Strong understanding of surgical procedures and medical device technology
·Confidence to provide physician constructive feedback to improve performance
·Excellent communication and presentation skills
·Ability to work independently and collaborate with cross-functional partners to assess and address barriers to full adoption
·Ability to manage change in a way that reduces the concern experienced by others
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
U.S. Work Authorization & Sponsorship
At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued.
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,Health Savings Account,Healthcare Flexible Spending Account,Life insurance, Long-term disability leave,Dependent daycare spending account,Tuition assistance/reimbursement, andSimple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees:Incentive plans, 401(k) plan plus employer contribution and match,Short-term disability,Paid time off,Paid holidays,Employee Stock Purchase Plan,Employee Assistance Program,Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), andCapital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can findherea list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.