Third Party Account Manager

About Figure

Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. Were proving that blockchain isnt just theory - its powering real products used by hundreds of thousands of consumers and institutions.

By combining blockchains transparency and efficiency with AI-driven automation, weve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.

Together with our 170+ partners, weve originated over $22 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figures ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets.

Were proud to be recognized as one of Forbes Most Innovative Fintech Startups in 2025 and Fast Companys Most Innovative Companies in Finance and Personal Finance.

About the Role
Were looking for experienced Third Party Account Managers with a strong background in Non-QM lending to support our broker and correspondent partners from submission through funding. In the Third Party world, Account Managers are often the engine behind every successful Non-QM transaction, ensuring all conditions are cleared, files are accurate, and pipelines move swiftly. If you bring 5+ years of Non-QM or account management experience and thrive in a fast-paced, partner-first environment, wed love to have you on our team.

What Youll Do

• Serve as the primary contact for brokers and correspondents on all submitted Non-QM files.
• Review loan packages to ensure they meet submission standards and program guidelines.
• Collect, review, and validate documentation related to income, assets, credit, and disclosures.
• Maintain accurate and up-to-date status in the LOS.
• Respond to internal QC or audit findings post-close.
• Deliver exceptional service to broker partners with regular status updates and proactive pipeline management.
• Identify process efficiencies and contribute to continuous improvement within the Third Party channel.
• Other related duties as assigned.

What We Look For

• Minimum 5 years of mortgage operations experience, with at least 2 years focused on Non-QM Products
• Strong knowledge of Non-QM guidelines, Third Party workflows, and loan structuring.
• Prior experience as a Third Party Account Manager, Processor, or Coordinator is highly valued.
• Clear, confident communication and the ability to build strong broker relationships.
• Familiarity with LOS platforms and a passion for operational efficiency.
• Self-starter who thrives in a high-volume, deadline-driven environment.
• Adhere to all company security policies and data handling procedures.
• Complete mandatory security awareness training within required timeframes.
• Promptly report any suspected security incidents or suspicious activity to the Security team.
• BA/BS preferred but not required.

Salary

• Base Compensation Range: $22.85 -$34.27/hr
• 25% annual bonus target, paid quarterly

This is the compensation range for the role in the United States. Actual compensation may vary based on a candidates experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above.

Benefits

• Comprehensive medical, dental, and vision coverage, with 100% employer-paid premiums for employees and their dependents on select plans
  Company HSA, FSA, Dependent Care FSA, 401(k), and commuter benefits
  Employer-paid life and disability insurance
  11 observed holidays and PTO plan
  Up to 12 weeks of paid family leave
  Continuing education reimbursement

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

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