Timberland: Supervisor - Birch Run Premium Outlets

At Timberland, we’re a force of nature. We’re a team that steps outside, works hard together, and moves the world forward. The brand is widely recognized as the arbiter of boot culture. With a rich heritage of craftsmanship and an eye toward the future, Timberland has a decades-long commitment to make products responsibly, protect the outdoors, and build community.

So, before we get to the job details, take a minute to learn a little more about us – our values and our culture. If you can see yourself working side-by-side withanteam of fun, adventure-loving people, Timberland just may be the place for you.

To learn more about our values and our culture, visitTimberland Careersorwww.timberland.com.

Supervisor

What will you do?

A day in the life of aSupervisoratTimberlandlooks a little like this.

As aSupervisor, you play a key role in supporting the store’s leadership team and driving abets-in-class customer experience. You will lead by example, coach and develop associates, and ensure operational excellence across customer engagement, merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and contribute to the store’s success. This role is ideal for someone who thrives in a fast-paced retail environment, enjoys mentoring others, and is passionate about delivering exceptional service.Let’sbreak down that day-in-the-life a bit more.

• Deliver a high level of personalized customer engagement through genuine interactions.​

• Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators, while also achieving individual goals.​

• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.​

• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.​

• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.​

• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.​

• Assist in training and onboarding new team members; provide ongoing feedback and support.​

• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.​

• Support inventory integrity through proper shipping, receiving, and loss prevention practices.​

• Promote community engagement by participating in local initiatives and events.​

• Uphold company policies, safety standards, and operational procedures.​

• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

What do you need to succeed?

We all bring unique skills to work each day. For this role, there are foundational skills needed to succeed, along with1+ years of retail or store leadership experience in a fast-paced, customer-focused environment​. High school diploma or equivalent required; an associate degree is preferred. ​

The foundation skills you will need in this position are:

• Proven ability to drive results through store teams and exceed sales and profit goals.​

• Skilled in coaching, motivating,and buildinghigh-performing,diverse teams.​

• Strong verbal andwritten communicationskills with theability toinfluence across all levels.​

• Solution-oriented and flexible ina fast-paced, dynamicretail environment.​

• Capable of workingindependently, managingshifting priorities,and meetingbusiness expectations.​

• Comfortable using wordprocessing, spreadsheets, and retailsoftware tools.​

• Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

NowWE have a question forYOU.

Are you in?