Total Rewards System Analyst
HP
Tlaquepaque, Jalisco, Mexico
Full-Time
Competitive
OfficeAssociate
Description -
Position Summary
Our HR System Total Rewards Analyst is a key contributor to the organization’s HR technology strategy. This role is responsible for managing and optimizing cloud-based HR platforms such as Workday as well as supporting the implementation and maintenance of future SaaS solutions. Success in this role requires collaboration skills, a strong understanding of HR systems, analytical and problem-solving skills, and the ability to communicate complex technical concepts to a wide range of audiences.
This position offers a dynamic opportunity to engage globally across departments, drive innovation in HR processes, and help shape the future of HR technology within the organization. If you're passionate about HR systems and eager to make a meaningful impact, we encourage you to apply.
Key Responsibilities
System Administration & Support
Configure, integrate, and optimize SaaS-based Total Reward HR systems such as Workday in collaboration with IT, Payroll and external vendors.
Solicits, develops, documents and manages business, functional and technical requirements and provides detailed design and business rules to support the requirements.
Conduct system testing, including regression and user acceptance testing; manage release notes and validate post-deployment changes.
Apply foundational knowledge of system architecture and software development methodologies to support system enhancements.
Develop and maintain documentation such as configuration guides, user manuals, training materials, and release notes to support system users.
Stakeholder Collaboration
Partner with functional teams (Total Rewards, HR Operations, IT, Payroll, etc.) to assess business needs, document functional and technical requirements, and recommend effective technology solutions.
Troubleshoot system issues and collaborate with teams to ensure timely resolution.
Continuous Improvement & Innovation
Contribute to HR digital transformation initiatives and assist in planning the HR technology roadmap.
Identify opportunities to automate and enhance HR processes using workflow tools and emerging technologies (AI Tools and Platforms).
Monitor platform updates (e.g., Workday’s bi-annual releases and weekly service updates) evaluate business relevance and where applicable, propose adoption strategies to improve system functionality and user experience.
Qualifications
Education
Bachelor’s degree in Information Systems, Human Resources, Computer Science, or a related field.
Experience
3–6 years of progressive experience in HRIS or HR technology roles.
Direct experience deploying and maintaining SaaS-based HR systems.
Familiarity with AI-based HR tools and enterprise ticketing/change management systems; experience with workflow automation platforms is a plus.
Technical Skills
Proficient in configuring and maintaining SaaS-based HR systems.
Strong understanding of HR data structures, business processes, and compliance requirements.
Experience with enterprise workflow automation platforms is highly desirable.
Certification in HR SaaS platforms (e.g., Workday Pro), Society for Human Resource Management-Certified Professional (SHRM-CP), and/or Professional in Human Resources (PHR)/ Senior Professional in Human Resources (SHPR) is a plus.
Soft Skills
Analytical mindset with strong problem-solving capabilities.
Strong ownership and attention to detail.
Effective communicator with the ability to translate technical concepts into business-friendly language.
Skilled in time management and prioritization in fast-paced environments.
Collaborative and service-oriented, with the ability to mentor junior analysts and promote knowledge sharing.
Pay varies by work location, job-related knowledge, skills, and experience.
Benefits:
HP offers a comprehensive benefits package for this position, including:
Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including;
4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Job -
Human ResourcesSchedule -
Full timeShift -
No shift premium (Mexico)Travel -
Not SpecifiedRelocation -
NoEqual Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"