Trade Finance Services Representative, Global Banking Operations

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for independently performing a variety of routine and non-routine support functions related to trade finance servicing by following established bank policies and procedures. Key responsibilities include processing trade transactions, performing follow-up tasks, providing middle office support, handling irregular cases, and ensuring compliance with internal policy and local regulatory requirements. Job expectations include proactively improving capabilities to drive operational excellence and support delivery of exceptional client service.

Responsibilities:

• Supports the processing of trade finance transactions, ensuring adherence to established procedures, practices, and service delivery standards
• Reviews transaction details and assists in identifying and escalating suspicious or unusual activities in compliance with internal policies and local regulatory requirements
• Assists in researching and handling trade transactions that involve exceptions or require special attention, escalating issues where necessary
• Supports effective risk management by ensuring transactions are processed accurately and timely, while identifying and escalating potential risks
• Maintains accurate records and documentation in line with internal control and audit requirements
• Develops knowledge and competencies through on-the-job training and self-study

Skills:

• Strong attention to detail and accuracy

• Customer and client-focused mindset

• Good adaptability and willingness to learn in an AI-enabled environment

• Strong collaboration and teamwork skills

• Ability to prioritize tasks and manage multiple deadlines

• Basic analytical and problem-solving abilities

• Effective communication skills in both Korean and English

• Flexibility to handle diverse tasks and adapt to changing priorities

• Active listening and interpersonal skills

• Proficiency in data entry, data handling, and reporting

• 0-4 years of relevant work experience (Trade Finance, Banking Operations, or related fields preferred)