Trade Service Professional

CSC trade TSP (Trade Service Professional) is a key unit within the Global Trade Operations, with servicing experience responsibilities for a group of several trade products to Western Europe, supporting several Citigroup businesses (Trade Loans, Receivables Finance and Core Trade). The CSC Trade TSP based in Olsztyn supports UK and European corporate clients and various FIs about general information regarding transaction preparation, processing, system access and full attendance of customer service needs. In striving to achieve high quality delivery the organization works closely with business partners, Trade Specialist, Product, Onboarding, Branches and relevant internal service providers networking within the Bank.

Responsibilities:

• Servicing Financial Institutions and Corporate clients via email, phone and Zoom
• Obtaining and applying the wider knowledge of Citi's Trade-related policies, Trade Accounting Principles in accordance to Standard Banking Practices and applicable rules to actual Trade transactions
• Analyzing presented transactions and identifying if such transactions are feasible and within sound banking practices
• Grasping the differences between Legal and Commercial documentation. Understanding of legal vehicles, business and transaction structures. Ability to differentiate documents (Shipping documents, Credit Agreements, Application Forms, etc.)
• Ability to navigate through the various applications / systems infrastructure and understanding system infrastructure internal/external dependencies

Qualifications:

• Client Service experience will be an advantage
• Good command of English in speech and writing
• Teamwork, ability to communicate clearly with colleagues and clients
• Analytical skills including investigative mindset, problem-solving and a keen eye to detail
• Strong interpersonal and communication skills
• Readiness to work during public holidays

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:

• Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)

• Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates

• Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates

• Employee Assistance Program financed by Employer

• Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)

• Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates

• Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.

• Additional day off for volunteering

• Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.

• Opportunity to receive an annual discretionary incentive award

• Special offers and discounts for employees

• Click here to review the Remuneration Regulations extract.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Job Family Group:

Operations - Transaction Services

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Job Family:

Cash Management

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Time Type:

Full time

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Primary Location Full Time Salary Range:

zł62,070.00 - zł90,630.00

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.