You are a strategic thinker passionate about driving solutions in trading services. You have found the right team.
As an Associate in Trading Services, you will provide end-to-end Trade Support coverage for T/CIO, with primary accountability for same-day (T0) / Overnight / Tomorrow-Next trade processing and rapid issue resolution to prevent settlement fails, particularly given high notional ticket sizes and tight market cut-offs.
Job Responsibilities:
- Monitor exceptions across Front Office, Back Office, risk, and processing systems to ensure trades are actionable, processed correctly, and settle on time, escalating promptly where required.
- Deliver real-time troubleshooting and trade execution support by actively monitoring Front Office/Technology/stakeholder channels and taking immediate action to resolve issues, reflecting the T0/overnight nature of trading.
- Monitor Risk Management Systems to ensure all trades are captured in Risk by End of Day (EOD) and investigate and report any capture gaps.
- Produce the T+1 blotter, perform trade check-out, and manage trade lifecycle events (amends/cancels, resets/rolls where applicable) to ensure accurate downstream processing.
- Review reconciliation outputs and partner with relevant teams to resolve aged and high-risk breaks, driving ownership through to closure.
- Maintain reference data by setting up and updating books and counterparties to support accurate booking, confirmations, and settlement processing.
- Perform BAU regulatory controls aligned to requirements (e.g., CFTC, EMIR, MiFID, SFTR), ensuring checks are completed and exceptions are addressed or escalated within timelines. Produce and maintain daily/weekly/monthly MIS and KPI reporting to provide visibility into exceptions, risks, volumes, and aged items.
- Act as a Trade Support SME for change initiatives by providing requirements/input, participating in UAT, and supporting implementation to ensure a smooth transition into BAU.
- Collaborate with Projects/PMO teams to support timely milestone delivery and operational readiness.
- Partner with Portfolio Managers (Front Office), Business Management, Reference Data, Back Office, Technology, and PMO on BAU and ad hoc requests to ensure clear ownership and fast turnaround.
- Develop and maintain SOPs covering end-to-end processes, controls, and escalation paths. Participate in cross-functional training to ensure adequate desk coverage, resilience, and consistent execution across shifts.
Required qualifications, skills, and capabilities
- Graduate Degree in Commerce, Finance, Accounting, or Banking.
- 6 years or above working experience in Middle Office, Market Risk, Finance or Product Control
- A good team player with professional attitude
- Strong analytical skills to understand a diverse set of sophisticated cross-asset products and complex end-to-end workflow
- Good communication skills, robust and credible partner with all stakeholders
- Good product knowledge in Fixed Income, Treasury, FX and Interest Derivatives products
- Thorough understanding of transaction cycle, infrastructure & associated operational and financial processes and controls
- Advanced Excel skills required
- Strong interest in process improvement, automation, and system enhancement
Preferred qualifications, skills, and capabilities - Ability to deal with high level of adhoc requests and deliver under pressure
- MS PowerPoint proficiency a plus
ABOUT USJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAMOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
