JOB DESCRIPTION:
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
The Opportunity
Abbott Rapid Diagnostics is recruiting a Training & Engagement Specialist South UK to focus on developing innovative training initiatives and programmes to adapt to evolving market dynamics and support continued business growth in Abbott’s Cardiometabolic business.
This is a brand new, field-based, customer-facing role responsible for ensuring the effective use of Abbott Cardiometabolics (CM’s) product portfolio, delivering added value to customers, and driving loyalty and increased product utilisation.
Ideal candidate’s locations: London / South central (up to Northampton)
What You’ll Do
In this role you would lead the design and delivery of tailored training programmes aligned to customer needs, utilising both virtual and face-to-face formats across all market segments, including hospitals, community settings, pharmacies, and private healthcare providers. You will work cross-functionally with marketing, training, technical services, global product management, and commercial teams, the role acts as a Subject Matter Expert (SME) for the Afinion and Cholestech LDX platforms.
Responsibilities include:
- A strong technical understanding, including governance, quality processes, troubleshooting, and complaint monitoring, alongside supporting the technical components of tender submissions.
- Working closely with customers to drive engagement and retention, proactively identifying opportunities to upsell and increase product utilisation.
- Developing innovative training initiatives and programmes to adapt to evolving market dynamics and support continued business growth.
- Complete and submit timely administration tasks such as customer record keeping and activity (Sales Force), rolling forecasts, monthly highlights, expenses, training records etc. in line with divisional standards. Manage samples, demo devices, promotional expenses.
- Maintain close relationships with key accounts and ensure their requirements are being met by the Company's products where possible.
- Represent Abbott in a professional manner that aligns with Company image, ensuring activities comply with legal and ethical standards.
- Responsible for health, safety and environmental performance of themselves and others through demonstration of leadership and accountability for EHS programs, regulations and standards.
This role could also suit someone who is looking to step into a more customer-facing, development-focused role, even if you haven’t formally worked in training or sales before.
You might be:
- Someone who has taken on a secondment, project, or stretch assignment where you supported others, shared knowledge, or worked cross-functionally
- Currently in a role where you regularly engage with people, solve problems, or influence outcomes, and want to build on that experience
- Naturally curious and proactive, with a strong desire to learn and develop new skills in both learning delivery and commercial awareness
- Comfortable building relationships and communicating with different audiences, even if you’re still developing confidence in presenting or influencing
- Motivated by the opportunity to make an impact, add value, and grow your career in a supportive environment
Above all, you will have the right mindset and attitude who brings energy, adaptability, and a willingness to learn, and is excited to grow into a role that combines training, engagement, and commercial impact.
If you have not yet any direct experience in training or sales, we will consider individuals who demonstrate:
- A strong desire to learn and grow in a new area
- Curiosity and initiative—you look for ways to improve and add value
- Excellent communication and interpersonal skills
- The ability to build relationships and work collaboratively across teams
- Adaptability and resilience in a dynamic environment
- A proactive, positive approach with a team-first mindset
- Capable computer skills for Abbott field reporting data system and necessary correspondence and spreadsheets
- Excellent communicator
- Demonstrated Teamwork & Collaboration
- Strong Customer Focus
- Confident with a can-do attitude
- Flexible and adaptable mindset
- Good Planning and organising ability
- Self-motivated and Self-Disciplined
- Resilient and Tenacious
- Preferably prior learning of professional selling or training skills, especially within the medical devices or pharmaceutical arena
- Experience in stakeholder engagement, coordination, presenting, or problem-solving—even in an informal or developing capacity—is highly valued.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
- Career development with an international company where you can grow the career you dream of.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is
N/A
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Support Services
DIVISION:
CMI ARDx Cardiometabolic and Informatics
LOCATION:
United Kingdom > Maidenhead : Remote
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes, 75 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Driving a personal auto or company car or truck, or a powered piece of material handling equipment
