Treasury & Trade Solutions Client Executive
Citi
Dublin, Unknown, Éire / Ireland
Full-Time
Competitive
HybridExecutive
Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.
Team/Role Overview
As a Treasury & Trade Solutions Client Executive at Citi, you will serve as the primary relationship lead for a dedicated portfolio of clients, partnering closely with Sales, Banking, and Product teams to deliver tailored treasury solutions that drive revenue growth and long-term client retention. This is a strategic, client-facing role where your ability to understand complex treasury environments and act as a trusted advocate across Citi's global network — spanning over 100 countries — directly shapes the commercial outcomes and client experience of the business. If you are energised by building high-impact client relationships and leading strategic initiatives from the front, this role offers the scope, visibility, and development to accelerate your career within a world-leading financial institution.
What you’ll do
Act as the primary client relationship lead for a defined portfolio, developing a deep understanding of each client's treasury organisation and operational needs to deliver solutions that support sustained revenue growth.
Lead strategic engagement across Sales and Product teams, driving project completion, accelerating product adoption, and ensuring revenue realisation across the client portfolio.
Coordinate and own the delivery of critical client initiatives, including the implementation of new treasury solutions and the management of Voice of the Customer feedback programmes and resulting action plans.
Lead all client communication on product migrations, regulatory developments, and market changes, acting as the principal internal advocate to drive the change management agenda.
Champion the resolution of client issues by collaborating with Service and Operations partners, ensuring prompt outcomes that protect client satisfaction and business retention.
Manage revenue budgeting and forecasting for the client portfolio, including monthly revenue analysis and stakeholder reporting to safeguard and grow commercial performance.
Partner with Sales to ensure client-facing teams have clear visibility of pricing strategies and communicate consistently across the global network.
Lead proactive relationship reviews with senior client contacts and key decision-makers to identify opportunities, address emerging needs, and reinforce long-term partnerships.
What we’ll need from you
Background in client relationship management, customer service, sales, or senior operations within a financial services or corporate treasury environment.
Ability to operate independently, managing a complex client portfolio with a high degree of ownership and accountability for outcomes.
Confident communicating and influencing at all levels, from operational teams to senior decision-makers, both within Citi and at client organisations.
Strong organisational and time management skills, with the ability to manage multiple priorities simultaneously and maintain momentum across concurrent projects.
Clear problem-solving capability, with the confidence to make independent decisions and bring issues to resolution without escalation.
A university degree is preferred; candidates who demonstrate the relevant skills, leadership capability, and professional experience will also be considered.
Beneficial Skills & Qualifications
Experience in Back Office Cash Management or Trade Operations provides useful context for understanding the operational frameworks relevant to this role.
Proficiency in German, French, or Italian is advantageous given the international client base managed in this position.
Familiarity with treasury products, cash management solutions, or financial regulatory environments is a strong asset.
What We Offer
Joining Citi as a Treasury & Trade Solutions Client Executive means stepping into a role with genuine strategic weight — one where your decisions influence client outcomes, commercial performance, and Citi's position across a global network. You will work alongside high-calibre colleagues across Sales, Product, and Banking in a collaborative, performance-driven environment that values initiative, expertise, and delivery.
By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here.
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.