Trials & Loans Assistant
Tobii Dynavox
Adelaide, South Australia, Australia
Full-Time
$10
OfficeAssociate
Why join us?
We’re on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions, we empower our customers to express themselves, connect with the world, and live richer lives.
At Tobii Dynavox, you can grow your career within a dynamic, global companythat has a clear, impactful purpose - with the flexibility to also do what truly matters to you outside of work. What’s more, you’ll be part of a work culture where collaboration is the norm and individuality is welcomed.
As a member of our team, you’ll have the power to make it happen. You’ll solve challenges, deliver solutions and develop new, efficient processes that make a direct impact on our customers’ lives.
About Link Assistive
Link Assistive is part of theDynavoxGroup, a multinational organisation thatseeksto give a voice to people living with disability. At Link Assistive,we'rededicated to fostering connection,facilitatinglearning, and enabling participation through tailored assistive technology solutions for communication (speech generating devices, eye tracking devices, communicationappsand cloud-based software).
To learn more, visitLink Assistive.
About the Role
As aTrials & Loans Assistant, you will join our Operations team and prepare,maintain, and coordinateassistive technology equipment used byour users.You will work closely with the Loans Coordinator and wider team to ensure devices areready, functional, and deliveredon timeto meet customer needs.
This is a hands-on, process-driven role where you will support the day-to-day operationsof trials and loans, contributing to the smooth running of a fast-paced function and taking onadditionaltasks as needed to support team priorities.
Please Note:This is afull-time, onsite rolein ourAdelaide office, with apreferred immediate start, and a latest start date of July 15,2026.Working hours are9am–5pm, with some flexibility to start earlier ifrequired. This role involves light physical tasks, including lifting equipment (up to 10kg).
In this Role You Will
Prepare loan equipment for use, including unboxing, inspecting, and setting up devices
Maintain display and assessment equipment to a high standardand ready for trial or dispatch by testing, cleaning,resetting, and updatingdevices.
Pack and coordinate outgoing shipments and manage returns of trial equipment
Followup with customersregardingdeliveriesand provide basic troubleshooting supportvia phone and email.
Support the Loans Coordinator with administrative tasks and scheduling
Update andmaintainrecords in CRM systems and internal loan registers
WhatWe’reLooking For
We are looking for a reliable, detail-oriented, and hands-on team member with a genuine interest in helping improve the lives of people with diverse communication needs.This role is well suited to someone whois comfortable withstructured, repeatable processesin high pace environmentandenjoysdelivering consistent, high-quality workwith accuracy.
You will bring:
Experience in a similar role, such as equipment handling,logistics, warehouse operations, or technical support
Basic technical understanding and confidence working with electronic devices
Strong organisational skills with the ability to manage multiple tasks
Clear communication skills for both administrative and customer interactions
FamiliarityCRM tools (e.g. Salesforce) and basic Excelare a plus
A proactive approach and willingness to support a fast-paced team
Culture & Benefits
You’llbe part of an international company with a collaborative and supportive culture and work alongside 28 colleagues across Australia and more than 1000 colleagues across theDynavoxGroup. Meet our team of skilled professionals atLink Assistive.
Apply today!
We believe in empowering individuals - including our own employees - to reach their full potential. So, if you want to change lives while growing your own career, we’d love to hear from you.
Where we stand:
We believe diversity not only enriches our workplace culture, but also gives us a strategic advantage. Working with people from a variety of backgrounds and perspectives helps us all become better communicators, better problem solvers, and better human beings. Our differences make us stronger.
Tobii Dynavox values equality of opportunity, human dignity, and racial/ethnic and cultural diversity. Tobii Dynavox does not discriminate against individuals on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, veteran status, ancestry, or national or ethnic origin.
Equal Opportunity Employer/AA Women/Minorities/Veterans/Disabled