Job Description:
Business Overview
Rakuten Group is headquartered in Japan and serves approximately 100 million domestic customers and 2 billion customers across 30 countries worldwide. We provide more than 70 services across various fields including e-commerce, payment services, financial services, telecommunications, media, and sports.
Department Overview
Rakuten has expanded its business scale with the shopping mall business “Rakuten Ichiba” and the credit card business “Rakuten Card” as core pillars, achieving consolidated revenue of 2.2 trillion yen and domestic gross transaction value of 6.0 trillion yen.
Looking ahead, Rakuten aims to establish a stronger “Rakuten Ecosystem,” including offline daily-life settings, by fully utilizing assets cultivated primarily online, such as Rakuten Members, Rakuten Points, brand strength, and member data.
This position is within the Platform Strategy Supervisory Department, a corporate organization directly under the COO and Vice President. The division does not operate individual services; instead, it drives cross-Group marketing and ecosystem growth strategies.
As the only division at Rakuten Group responsible for company-wide, cross-functional initiatives based on overall corporate strategy, it offers opportunities to develop a broad strategic perspective while engaging in high-level planning and execution.
Why We Hire
We are seeking a UI Designer to create engaging and emotionally resonant experiences across Rakuten services and products.
UI Designers at Rakuten are responsible not only for visual refinement but also for translating product goals and strategies into clear visual expressions.
The Experience Section is also exploring creative production enhanced by generative AI, promoting faster and higher-quality design output.
Position Details
Create UI designs for products and services within the Rakuten EcosystemPropose and implement UI improvements based on hypotheses addressing customer and business issuesCreate visual design, tone, and stylistic direction for each serviceProduce concept art, key visuals, and various creative assetsDesign and specify motion design and micro-animationsBuild prototypes to support team discussions and validationCreate illustrations, pictograms, and graphics for web and app screensProduce creatives for marketing and promotional initiativesPromote design expression and process innovation using technologies such as generative AIWork Environment
Expected Assignment: Platform Strategy Supervisory Department → Customer Strategy Department → Experience SectionThe Platform Strategy Supervisory Department has approximately 60 members, balanced gender ratio, average age in the mid-30sMany members joined mid-career, and the division welcomes diverse backgrounds such as consulting, IT, platform companies, venture companies, telecommunications, and content operationsThe Experience Section consists of approximately 15 members (Web Directors, UX Designers, UI Designers, Front-end Engineers), with similar demographicsMandatory Qualifications:
Desired Traits
Takes responsibility for output and achieves high-quality resultsPossesses design analysis and research skills and can explain decisions logicallyDemonstrates strong communication, coordination, and collaborationAble to manage multiple tasks and projects concurrentlyValues teamwork and collaborates across functionsShows interest in business, marketing, and data analysisMotivated to explore new tools, methods, and design trendsAdapts flexibly to changeRequired Skills and Experience
3+ years of UI design experience for web, mobile, or app environmentsAbility to propose and execute design solutions for problem-solvingProficiency with UI design and prototyping tools (Figma, Adobe XD, etc.)Experience in motion design or micro-interactionsBusiness-level JapaneseJapanese resumeDesired Qualifications:
Knowledge of persona development or customer journey analysisFamiliarity with Material Design, HIG, or similar guidelinesKnowledge or experience in motion graphics or animationBasic understanding or practical experience with HTML, CSS, JavaScriptKnowledge or experience in DTP or print designExperience producing creatives for marketing or branding purposesMotivation to expand design expression with new tools and technologies#corporate #designer #operationdiv
