Unit Registrar Team lead

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Location: RSU Tower, Bangkok, Thailand

Company Overview

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries, employing more than 27,000 people in offices in 35 countries across the globe.

In Australia, SS&C is predominantly located in Melbourne and Sydney and has 600+ employees. Most of the Australian division is working on Unit Registry (referred to as Transfer Agency around the world) technology and services. SS&C Managed Funds Administration (MFA) is the largest provider of Unit Registry services in Australia, providing Fund Managers, Custodians, and an end-to-end service offering.

Why You Will Love It Here!

• Flexibility: Hybrid work model (6 days in the SS&C office per month) and a business casual dress code, including jeans. Centralized location—a 6-minute walk from Phrom Phong BTS station or a 10-minute walk from Sukhumvit MRT station.

• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays, Business Leave, Maternity Leave, Ordination Leave

• Your Wellbeing: Medical, Dental, Vision, Life Insurance, Annual Health Check Up, Employee Assistance Program, Parental Leave, Well-Stocked Pantry, and Provident Fund Contribution

• Diversity & Inclusion: Committed to Welcoming, Celebrating, and Thriving on Diversity

• Training: Hands-On, Team-Customized, including SS&C University

• Education: Paid further education opportunities for eligible employees

• Extra Perks: Bonus Scheme, SS&C Stock(s) Allocation for employees who are eligible

Job Summary

Lead a team of Unit Registrars, overseeing the daily operations and ensuring accurate and efficient processing of unit holder registrations and transactions for SS&C Technologies (S) Pte. Ltd.

What You Will Get To Do:

• Manage, mentor, and train a team of Unit Registrars, fostering a collaborative and high-performing environment.

• Oversee daily operational tasks related to unit holder registration, subscription, redemption, transfer, and dividend processing, ensuring adherence to established procedures and regulatory requirements.

• Review and approve complex transactions, ensuring accuracy and completeness.

• Act as a subject matter expert for unit registrar operations, resolving escalated issues and providing guidance to the team.

• Develop and implement process improvements to enhance efficiency, accuracy, and client service.

• Ensure compliance with relevant regulatory frameworks, internal policies, and client service level agreements (SLAs).

• Collaborate with internal departments (e.g., Compliance, Client Services, IT) to resolve issues and improve cross-functional workflows.

• Prepare and present operational reports to management, highlighting key performance indicators and identifying areas for improvement.

• Conduct regular performance reviews for team members and provide constructive feedback.

• Participate in client meetings and represent the Unit Registrar team as needed.

• *** Work hours 9 am - 6 pm Australian time ***

What You Will Bring:

• Bachelor's degree in Business, Finance, or a related field.

• Minimum of 5 years of experience in fund administration or unit registrar operations, with at least 2 years in a supervisory or team lead role.

• Strong understanding of mutual fund/unit trust operations, regulations (e.g., MAS), and industry best practices.

• Proven leadership and team management skills, with the ability to motivate and develop a team.

• Excellent analytical, problem-solving, and decision-making abilities. Exceptional attention to detail and accuracy.

• Strong communication (written and verbal) and interpersonal skills.

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

• Experience with fund accounting and transfer agency systems is highly desirable.

• Ability to work effectively under pressure and manage multiple priorities in a fast-paced environment.

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We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.
Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers

SS&C FinTech Services (Thailand) Limited
Human Resources Department - Talent Acquisition
6th Floor, RSU Tower 571 Sukhumvit Road

North Klongton, Wattana, Bangkok 10110

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.