UX director, Rakuten24 - FMCG Customer Strategy Department (C&M)

Job Description:

Department Overview

he FMCG Customer Strategy Department is a business division that operates multiple shops on Rakuten Market, including Rakuten24, a direct sales service for daily consumer goods.
Rakuten24 is a first-party store operated by Rakuten itself on Rakuten Market, making it a rare position that allows you to gain experience as a business company while remaining within the company.

Our department contributes to the business by working on UI/UX improvements, web page production, data analysis, and marketing.
Not only are we limited to processes such as selling ads, driving customers to store pages through events, and delivering created products, but we are also involved in the entire business process, from product procurement to sales, page production, shipping, logistics, and UX confirmation until the product is delivered.

Rakuten24: https://24.rakuten.co.jp/

Position:

Why We Hire

As Rakuten24 expands its business, the FMCG Customer Strategy Department is seeking a UX Director to further improve the user experience (UX) and maximize business contributions through page creation and user marketing. The UX Director will play an important role in accelerating Rakuten24's growth by identifying issues, proposing improvements based on user surveys, and taking action themselves.
We are looking for an external candidate who can contribute immediately to the organization's business growth.

Attractive Points
- Consistent involvement from planning to implementation:
Since upstream processes such as planning are handled within the business division, you can track whether the project you participated in contributed to the business, understand the overall picture, and make more effective proposals.
Specifically, everything from planning to implementation and verification is handled within the business division. A culture of target="_blank">https://corp.rakuten.co.jp/careers/benefit/
- Recruitment Information:https://corp.rakuten.co.jp/careers/information/ * Employment type is detailed
- Rakuten Culture:https://corp.rakuten.co.jp/careers/culture/

#creative #UX #WebDirector #AI #commerce #Rakuten24