UX Project Operations Manager
NICE
Sandy, Utah
Full-Time
Competitive
OfficeManager
At NiCE, we dont limit our challenges. We challenge our limits. Always. Were ambitious. Were game changers. And we play to win. We set the highest standards and execute beyond them. And if youre like us, we can offer you the ultimate career opportunity that will light a fire within you.
About the Role
If you love organizing chaos, connecting people, and making great products even better youll fit right in.Were looking for someone whos naturally curious, proactive, and comfortable working across many teams. You dont need a decade of experience or a perfect title match if you know how to bring structure to big ideas, keep people aligned, and help teams deliver great user experiences, we want to talk to you.
This role sits at the heart of UX, Product, and Engineering. Youll help keep our teams running smoothly, guide multi-phaseDesigninitiatives, supportUX Product operations, and make sure everyone has what they need to build great software. If you thrive in environments where you can take ownership, build relationships, and grow your influence, this is a great fit.
What Youll Do:
Help Lead UX Initiatives Across Product Lines
Work with UX leaders on projects that span multiple products and teams.
Take a proactive and collaborative approach to help define requirements and outcomes.
Bring clarity to complex programs,makingsure key tasks and milestones stay on trackby organizing goals, timelines, anddrivingcommunication.
Build strong partnerships with UX, Product, R&Dand others.
Spot cross-team gaps and help close them before they become bigger issues.
Plan, Coordinate, and Deliver
Manage timelines, plans, risks, and dependencies for UX and product initiatives.
Help run meetings, checkpoints,reviews, and cross-functional syncs.
Help Product and UX teams refine planning, prioritization, and communication processes.
Bring structure and calm to fast-moving projects.
Youll Be GreatinThis Role If You
Are organized, thoughtful, and good at bringing clarity to complex situations.
Enjoy connecting people and making sure everyone is aligned.
Feel comfortable juggling multiple tasks and keeping things moving even when there are unknowns.
Are curious about how UX, Product, and Engineering work together.
Arent afraid to ask questions, raise risks, or improve a process if its not working.
Have a mindset centered on collaboration, humility, and continuous improvement.
Qualifications:
Nice to Have:
About NiCE
NICELtd. (NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NiCE software managesmore than120 million customer interactions and monitors3+billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.