As a Vice President on the Corporate Development - Travel Partnerships team within Consumer & Community Banking (CCB), you will lead business development and end-to-end deal execution for the Chase airport lounge portfolio. You will manage a pipeline of airport lounge opportunities, work closely with an external operating partner, and drive complex commercial negotiations (including airport/ lease negotiations). You will partner with internal stakeholders across product, legal, finance, brand, design & construction, and operations to deliver Chase's premium airport lounge product and experience, while building and expanding relationships with airport authorities and continuing to evolve and enhance Chase's lounge strategy in a dynamic and competitive industry.
Job responsibilities
- Drive lounge growth strategy and pipeline: Build, prioritize, and manage a multi-year pipeline of lounge opportunities across airports; developing relationships
- Lead airport and lease negotiations: Drive negotiations with airports and relevant authorities from initial outreach through LOI/term sheet, redlines, execution, and close. Deep understanding of lease terms and commercial structures and associated negotiation levers.
- Manage external partner relationship: Serve as a day-to-day leader with the operating partner-aligning on pipeline, diligence, development scope, budget, and delivery timelines; drive effective governance, KPIs, and escalation.
- Run end-to-end deal execution: Coordinate diligence and translate requirements into commercial and contractual terms, and ensure clear decisioning and documentation.
- Oversee development economics: Build and defend business cases for each lounge (capex, rent/MAG, operating costs, demand assumptions, utilization, benefits impact). Partner with finance to ensure disciplined returns and scenario analysis.
- Partner with design & construction teams: Understand design intent and key cost drivers; evaluate construction budgets, cost estimates, value engineering options, and schedule risks; ensure handoffs from deal to build are complete and actionable.
- Navigate complex stakeholders: Lead cross-functional alignment across product, marketing/brand, risk, controls, legal, finance, procurement, operations, and customer experience; communicate tradeoffs and recommendations to senior leadership.
- Market and competitive intelligence: Track airport lounge landscape, premium card benefits trends, and competitor footprints; identify whitespace opportunities and strategic partnerships.
- Ensure execution within JPMC policies and controls: Partner with risk, legal, compliance, and procurement to ensure deals follow required processes, approvals, and documentation standards.
Required qualifications, capabilities, and skills
- Bachelor's degree or equivalent experience.
- Significant experience in business development, corporate development, partnerships, or real estate/airport commercial negotiations with end-to-end ownership of complex deals.
- Demonstrated ability to lead lease/contract negotiations
- Strong financial and analytical capability: comfort building and reviewing models articulating key value drivers and recommendations.
- Proven program/project leadership: ability to manage multiple workstreams with clear timelines, risks, and decision points.
- Executive-ready communication skills: able to write crisp memos, negotiation briefs, and stakeholder updates; confident presenting executive recommendations and tradeoffs / game theory analysis.
- Demonstrated project and program ownership, and proactive solution-oriented mindset. Comfort operating in ambiguity and fast-paced environments.
Preferred qualifications, capabilities, and skills
- Direct experience with airport commercial environments.
- Experience with hospitality / lounge / premium customer experiences, including service standards and operational requirements.
- Familiarity with design & construction processes and cost drivers.
- Financial services, card benefits, or loyalty/consumer value proposition experience.
- Experience managing or partnering with an external operator.
ABOUT USChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAMOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The Strategy team manages mission-critical projects ranging from developing growth strategies, to assessing and planning entry into new markets, to implementing organizational restructurings and operational efficiencies, and more. Projects are typically team-based and include close collaboration with senior executives.
