Vice President, Principal Network Engineer

Technical SME for the Bank’s Data Network

• Act as the Technical SME and senior escalation point for the Bank’s Data Network.

• Provide technical ownership across data centre network, LAN/WAN, campus, wireless, SD-WAN, load balancer, GSLB, SASE, Akamai, and internet edge services.

• Define network standards, architecture principles, configuration baselines, technical patterns, and operational best practices.

• Review complex designs, changes, incidents, vulnerabilities, risks, and audit findings from a technical SME perspective.

• Provideexpert guidance to network engineers, operations teams, project teams, application teams, security teams, and senior stakeholders.

Design, Build, Planning and Transformation

• Lead the design, planning, build, implementation, and support of enterprise network infrastructure.

• Develop scalable, secure, resilient, and operationally sustainable designs for data centre, LAN/WAN, campus, wireless, SD-WAN, load balancer, GSLB, SASE, and internet edge environments.

• Prepare and review design documents, implementation plans, migration plans, test plans, rollback plans, SOPs, and operational runbooks.

• Drive data centre migration, infrastructure transformation, technology refresh, and network modernisation initiatives.

• Ensure architecture aligns to banking-grade requirements for availability, security, auditability, control, and operational resilience.

Mandatory Hands-on Engineering and Troubleshooting

• Perform hands-on configuration, troubleshooting, implementation, and advanced fault isolation across enterprise network platforms.

• Troubleshoot complex issues involving routing, switching, packet loss, latency, application connectivity, DNS/GSLB, load balancing,firewallpath, SD-WAN, wireless, and performance degradation.

• Analyse packet captures using Wireshark, TCP dump, or equivalent tools to support root cause analysis and incident resolution.

• Personally support major incidents, service restoration, RCA, problem management, and permanent fix implementation.

• Review configurations,validatedesigns, assess network flows, and provide technical direction during critical incidents and major changes.

Team Leadership, Project Execution and Operations

• Lead and guide network engineering and operations teams across project delivery, BAU support, incident resolution, and change execution.

• Drive end-to-end delivery from design, planning, implementation, testing, documentation, and operational handover.

• Mentor engineers, improve technical capability, and promote knowledge transfer and engineering discipline.

• Lead day-to-day network operations, escalation handling, service stability, capacity planning, availability tracking, and operational dashboards.

• Manage vendor coordination, OEM/service provider governance, SLA tracking, lifecycle management, patch tracking, asset/inventory control, and operational escalations.

Change, Risk, Vulnerability, Audit and Compliance

• Review network change requests, implementation plans, risk assessments, impact analysis, test plans, and rollback procedures.

• Ensure changes are planned, documented, approved, tested, executed, andvalidatedin line with internal change management processes.

• Participate in CAB/change review discussions, provide technical inputs, and conduct post-change reviews to improve future execution.

• Manage vulnerability remediation, patching, firmware upgrades, security advisories, platform hardening, EOS/EOL risks, and configuration gaps.

• Support internal and external audits by providing evidence, technical explanations, control validation, remediation plans, and closure updates.

• Ensure network configurations, privileged access, change records, vulnerability actions, and operational processes align with bank policies, security standards, and regulatory expectations.

Process Improvement and Automation

• Continuously improve network operations, incident handling, change execution, documentation, and service reliability.

• Standardise designs, reduce manual effort, improve repeatability, and strengthen governance through templates, runbooks, automation, dashboards, and knowledge sharing.

• Drive improvements in operational efficiency, incident reduction, audit readiness, vulnerability closure, and service stability.

Job Requirements

• Minimum14years of experience in network engineering, infrastructure operations, and enterprise infrastructure delivery.

• Experiencein network configuration, troubleshooting, implementation, operational support, and incident resolution.

• Experience as a Technical SME / senior escalationpointfor enterprise data network infrastructure.

• Ability to independently configure, troubleshoot, review, andvalidatecomplex enterprise network solutions.

• Strong hands-on experience in packet capture analysis, network fault isolation, application connectivity troubleshooting, RCA, and major incident support.

• Experience leading network engineering, infrastructure operations, or NOC teams in enterprise-scale, mission-critical, or regulated environments; banking or financial services experience is preferred.

• Must be willing toparticipatein a weekend on-call/standby rotation to support major incidents, high-priority escalations, and critical service restoration activities across the APAC region.

• Strong experience in change management, technical change review, implementation governance, audit delivery, vulnerability remediation, risk management, and compliance support.

• Strong vendor, OEM, managed service partner, service provider, SLA governance, stakeholder management, documentation, and executive reporting experience.