Vice President, Records Management

Position Overview: The Vice President of Records Management leads the strategic and day-to-day operations of the Records Management Department, supporting NYCEDCs efforts to maintain organized, accessible, and compliant records. This role oversees a small but dedicated team and works across departments to ensure that both digital and physical records are efficiently managed. In addition, the Vice President will be a key participant/leader in creating and implementing the corporations knowledge transfer program.

The ideal candidate brings a background in records management, libraries, or digital archiving and knowledge transfer and is excited to apply the candidates expertise to a mission-driven organization. This role values collaboration, continuous improvement, and balancing operational needs with practical and user-friendly records and knowledge transfer policies.

If you have experience in archives, library science, or digital records management and knowledge transfer and are looking for an opportunity to lead a team while maintaining a strong work-life balance, we encourage you to apply.

Essential Duties & Responsibilities:

• Supervises Records Management staff including recruiting, hiring, and delegating and assigning work as appropriate to employees' capabilities and NYCEDC needs.
• Ensures all employees are oriented to their position and provided with appropriate training, professional development and continuing education; monitors performance, provides coaching and feedback on an ongoing basis; maintains a positive work environment.
• Develops and manages budget by assessing personnel, technology and operational needs; prepares cost-benefit analyses and feasibility studies.
• Strives to obtain compliance with the Records Management policy and retention schedule and ensures that both meet legal requirements and are up to date.
• Provides orientation and training to the corporation's staff, supervising and answering complex Records Management Help Desk inquiries.
• Performs data analysis and identifies opportunities for cleanup and normalization, especially with respect to legacy data.
• Maintains strong understanding of department functions across the corporation and strategizes outreach, training, and optimal Department efficacy; ensures all training materials contain current corporation and industry best practices.
• Implements and monitors records destruction.
• Researches records management and knowledge transfer issues, including but not limited to records retention and destruction, electronic records best practices, and information governance.
• Administers Legal Holds.
• Identifies strategies to improve Department and corporation-wide record procedures and workflows and knowledge transfer strategies.
• Plans the efficient and effective use of onsite and offsite storage space.
• Identifies any risks associated with records storage, formats, etc. and works to mitigate those risks.
• Correctly interprets and applies NYCEDC policies and procedures. Manages all vendor contracts, service agreements, and purchase agreements.

Minimum Qualifications:

• At least 5 years of experience in records management, libraries, digital archives, or a related field.
• Experience managing document management systems or database implementation.
• Strong understanding of records classification, life cycle management, and digital archiving.
• Knowledge of metadata standards and best practices for digital records preservation.
• Proficiency with Microsoft 365 and records management software.
• Strong analytical and problem-solving skills, with a user-focused approach to records management.
• Demonstrated written and verbal communication skills, with the ability to work across different teams.
• New York City residence is required within 180 days of hire.

Preferred Qualifications:

• Master of Library and Information Science (MLIS) or Certified Records Manager (CRM) certification.
• Experience in creating and implementing knowledge transfer programs.