Virtual Technician (Telemetry) - Virtual Care ONSITE

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

Job Summary:

JOB SUMMARY
While working in the Virtual Technician role, you will be assigned as either a Monitor Tech or the vSitter depending upon the staffing needs for your shift. The Monitor Tech provides technical support for the acquisition and interpretation of cardiac tracings needed to diagnose or rule-out cardiac disease in an inpatient population using hardwired or wireless cardiac monitoring equipment. May also provide oversight of pulse oximetry monitoring. The vSitter provides technological support using monitors and phones to keep patients safe for a specified population that meets detailed criteria. Provides education on the V-Sitter process to the patient, family/friends and unit staff.

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POSITION HOURS

Three (3) 12-hour shifts

Days: 6:45 a.m. - 7:15 p.m.

Nights: 6:45 p.m. - 7:15 a.m.

LOCATION

This is a fully on-site position located at our Crystal Terrace building in Nashville TN.

This role cannot accommodate remote work.

KEY RESPONSIBILITIES

• Assures that patients who require oversight of vSitting or monitoring are accurately admitted to the monitoring software system.
• Acquires, measures, and provides initial interpretation of electrocardiogram waveforms per protocol and upon request from providers and/or nurses. Imports waveforms into the patient's electronic medical record.
• Identifies and communicates abnormal and/or significant changes in cardiac rhythms and pulse oximetry readings to the unit staff in the appropriate time frame per protocol.
• Notifies unit staff of leads off and low batteries.
• Identifies and communicates safety concerns to the unit staff in the appropriate time frame per protocol.
• Notifies the Patient Safety Partner runner if adjustments are needed to the equipment.
• Serves as a resource to unit staff for camera placement, equipment management and troubleshooting of V-Sitting monitoring equipment.

TECHNICAL CAPABILITIES

• Data Interpretation (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate data interpretation in practical applications of moderate difficulty.
• Cardiac Monitoring (Novice): Possesses sufficient fundamental proficiency to effectively monitor cardiac rhythms in practical applications of moderate difficulty.
• Medical Terminology & Documentation (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate medical terminology and documentation in practical applications of moderate difficulty.
• Medical Devices (Fundamental Awareness): Has training, direct exposure, limited experience, or past experience installing and repairing simple and well-defined problems with the equipment. Able to read simple schematics and other instructions for installing and repairing equipment.

Our clinical and nursing support roles are at the center of all we do, helping us be the world leader in advancing personalized health. We support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose. We support each other and encourage excellence among all who are part of our workforce.

Core Accountabilities:

* Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance. * Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems. * Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job. * Team Interaction: Provides guidance to entry level co-workers.

Core Capabilities :

Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.- Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively : - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation : - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

1 year

Education:

High School Diploma or GED

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.