VP, Operations Americas

Crown Technical Systems, a Flex Company, is a leader in power distribution and protection systems concentrating on sophisticated, state-of-the-art relay and control panels, medium voltage switchgear, and enclosures (power/control buildings/ E-Houses). We specialize in customized, turn-key solutions that ensure safe, secure, and reliable power distribution.

Working at Crown Technical Systems offers a dynamic and rewarding career path for individuals seeking to power the world. Through hands-on training, mentorship, and a culture of internal promotion, we empower you to reach your full potential and contribute to projects that truly matter.

Job Summary

Responsible for leading strategic operations for a Critical Power, engineer-to-order business, ensuring safe, predictable and profitable delivery of complex, customer-specific electrical infrastructure solutions for data center and mission-critical environments. The role drives operational excellence across engineering release, procurement, production, project execution, quality, site readiness and customer delivery, while building scalable processes, leadership capability and cross-functional accountability across sites and functions.

Responsibilities:

• Drive accountability for all results related to operations, including safety, quality, delivery, cost, cash, customer commitments, project margin and operational performance across complex engineered programmes.
• Participate in the development of business strategy and operating plans, translating growth objectives, customer demand and capacity requirements into executable operational roadmaps.
• Lead implementation of business plans and ensure delivery through clear metrics, governance routines, escalation paths and disciplined performance management.
• Establish and maintain strong relationships with strategic customers, hyperscale/data centre clients, consultants, suppliers and industry experts to maintain a clear pulse on market expectations, competitive positioning and customer delivery standards.
• Coordinate with Engineering, Product Management, Sales Operations, Project Management, Supply Chain, Quality, Finance and other Flex / Anord Mardix sites to deliver integrated, end-to-end operational excellence.
• Establish procurement, production, engineering services and project execution practices that support engineer-to-order variability, controlled design changes, material readiness, build sequencing and customer-specific specifications.
• Create robust operating mechanisms for Sales, Inventory & Operations Planning, capacity planning, order intake readiness, engineering release, long-lead material management, production scheduling and on-time customer delivery.
• Drive operational discipline in configuration management, change control, design-for-manufacture, non-conformance reduction, lessons learned and continuous improvement across engineered solutions.
• Coach, mentor and develop operations leadership, building accountability, succession strength and the capability to operate in a fast-growth, project-led manufacturing environment.
• Leverage industry practices, lean methodologies, digital tools, automation opportunities and standard work to improve productivity, lead time, cost competitiveness and repeatability without compromising customer-specific engineering requirements.
• Establish strong relationships with top customers and service partners, ensuring proactive communication, credible recovery planning and executive-level responsiveness on critical programmes.
• Influence change management through collaboration, >What you'll receive for the great work you provide:
  • Full range of medical, dental, and vision plans
  • Life Insurance
  • Short-term and Long-term Disability
  • Matching 401(k) Contributions
  • Vacation and Paid Sick Time
  • Tuition Reimbursement

  Application Deadline:

  Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.

  Job Posting Start Date 07-02-2026 Job Posting End Date 07-17-2026

  Job Category

  Operations

  Is Sponsorship Available?

  No

  Crown is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Crown, you must complete the application process first).