embecta is a global diabetes care company that is leveraging its 100-year legacy in insulin delivery to empower people with diabetes to live their best life through innovative solutions, partnerships and the passion of more than 2,000 employees around the globe. For more information, visit embecta.com or follow our social channels on LinkedIn, Facebook, Instagram and X.
A career at embecta means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our employees can fulfill their life’s purpose through the work that they do every day.
You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program – which includes competitive pay, benefits, continuous learning, recognition, career growth and life balance components – is designed to support the varying needs of our diverse and global employees.
The Warehouse Lead EMEA is a key partner to embecta’s third-party logistics (3PL) providers and consignment locations across the EMEA region. This role oversees inbound operations, warehouse management, shipment coordination, logistics claims, and returns across all stock locations.
You will ensure efficient order processing and shipment execution by working closely with Order Management and Transportation teams, prioritizing customer orders, and maintaining high standards of delivery performance. The role requires strong coordination, ownership of day-to-day logistics activities, and a focus on seamless execution.
Success in this role depends on building effective relationships with logistics partners and internal teams, while maintaining clear, responsive communication with customer accounts. It also requires a meticulous attention to detail.
Responsibilities
Functional team leadership
- Provide support and training to all embecta 3PL stock locations across EMEA region.
- Lead Logistics Claims and Returns processes, by coordinating activities between embecta Customer Care teams and 3PL’s.
WMS integration
- Act as the Subject Matter Expert for the WMS embecta-3PL integration for all EMEA region warehouses
- Perform the WMS system integration testing when required.
- Ensure the accuracy of master data prior to creation of new SKU’s at 3PL in the WMS.
- Update warehouse management SOP.
3rd Parties Management
- Prepare and conduct weekly reviews with 3rd party logistics provider.
- Monitor and report corrective actions with 3rd party logistics provider.
Logistics activities
- Check WMS EDI error log and ensure message error corrections
- Perform Product logistics master data checks
- List planned inbounds but not received and communicate to Planning team for PO date adjustments or closure
- Solve non-conforming inbound issues (missing documentation, volume discrepancies, visual inspection failures) by liaising with the respective areas
- Support quality in opening non-conformities when inbounds fail visual inspection and communicate claims to Logistics Manager
- Receive handover from Order Management team of all planned outbounds along with respective shipment instructions and ensure warehouse teams implement shipments accordingly
- Support 3rd party logistics provider in preparing the outbound shipments, by consolidating all shipment documentation
- Manage freight priorities based on input from Planning Team
- Monitor in-quality, blocked, return and scrap stock locations, ensuring required actions are put in place
- Analyze ageing stock report and alert situations where remaining shelf-life is less than the required period
- Participate to quarterly inventory counts and report discrepancies
Logistics Claims Management
- Receive logistics claims from the Customer Care teams and validate administrative resolution (if credit note).
- Report the logistics Claims status to Logistics Manager and Quality team for further root cause analysis.
KPI analysis and continuous improvement
- Prepare monthly warehouse management and transportation KPI's, explain results and propose corrective actions for , Dock to Stock , Damaged Goods , Inventory Accuracy, % Scrapping and Warehousing Costs
Education and Experience
- At least 8 years of relevant experience in warehouse management, 3PL management and WMS integration projects, preferably in the health care industry, in a multi-cultural environment
- IT affinity in dealing with ERP systems (SAP)
- Proficiency of MS Office Applications
- Strong knowledge of logistics processes and procedures
- Experience in ERP implementation experience in an international environment is an advantage
- 3+ years’ experience in project coordination roles is preferred
- Strong data analytic experience and skill set
COMPETENCIES:
- Possesses a structured, efficient, and hands-on way of working
- Owns a sense of urgency and prioritizations
- Supports team goals and objectives, adapts to business needs showing flexibility
- Able to understand other stakeholder’s needs and suggest ideas of improvements
- Knowledge of IT processes and how they affect the supply chain function; Ability to leverage IT resources effectively to further improve processes and outcomes
- General understanding of logistics, customer service and product flow in a MedTech environment
- Promotes an inclusive work environment & Leadership capability
- Action Oriented & Customer Focused
- Team player & Influencing Others
- Comfortable communicating at all levels in the organization and with external stakeholders
- Proficient in the use of Excel, Power Point and Word
- Business level fluency in English and two other European languages preferred
EDUCATION:
University degree in Business Management, Supply Chain, Logistics or related field of study
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embecta is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
