Company Description
CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
The Team:
We are seeking a highly organized, proactive, and customer-focused Workplace Occupancy Planner to join our Space Planning team within Global Operations. This role will play a key part in supporting workplace planning initiatives across our El Segundo campus, including large-scale employee relocations tied to newly renovated buildings and workspaces, ongoing occupancy management, and future workplace projects.
The ideal candidate thrives in a fast-paced environment, anticipates needs before they arise, and can successfully balance operational execution with a high level of customer service. This individual must bring strong communication, organizational, and project coordination skills, a collaborative and solutions-oriented mindset, and the ability to manage complex workplace requests with professionalism and sound judgment.
This role is highly cross-functional and requires close partnership with leaders, executive assistants, HR, IT, Security, Workplace Operations, and external vendors to ensure workplace changes are executed smoothly, efficiently, and with minimal disruption to the business.
Job Description
The Opportunity:
The Workplace Occupancy Planner is responsible for coordinating workplace occupancy planning activities, employee moves, and space management initiatives across multiple campus buildings supporting a large multi-building campus population.
This role serves as a key operational partner responsible for maintaining accurate occupancy data, supporting workplace planning strategies, coordinating complex move activities, and delivering a positive employee experience during workplace transitions.
Success in this role requires strong organizational and project coordination skills, exceptional attention to detail, proactive problem-solving, and the ability to manage competing priorities in a dynamic environment. The ideal candidate combines a customer-centric approach with the confidence to establish structure, communicate constraints, and guide stakeholders toward effective solutions.
What Your Impact Will Be:
Occupancy Planning & Space Management
- Maintain accurate occupancy, seat assignment, and space utilization data across multiple campus buildings using workplace occupancy and space planning systems, such as CADapult.
- Manage office and workstation inventory, vacancy tracking, and seating allocations.
- Support strategic space planning initiatives tied to organizational growth, restructuring, consolidations, and workplace renovations.
- Partner with Space Planning leadership to support occupancy strategies that optimize employee experience, operational efficiency, and space utilization.
- Conduct regular space audits to ensure data accuracy and workplace standards are maintained.
- Assist with workplace standards documentation, planning guidelines, and occupancy processes.
- Support onboarding seating coordination and ongoing organizational space changes.
Move Management & Project Coordination
- Lead coordination and execution of individual, team, department, and large-scale campus moves associated with renovations, restacks, growth, and organizational changes.
- Develop detailed move plans, sequencing strategies, schedules, and communication plans to support successful move execution.
- Anticipate operational risks, dependencies, and downstream impacts associated with workplace changes and proactively drive resolutions.
- Coordinate closely with HR, IT/AV, Security, Facilities, Workplace Operations, and vendors to align move logistics and readiness activities.
- Support move-day operations onsite, ensuring issues are resolved quickly, professionally, and with minimal business disruption.
- Track project milestones, action items, and stakeholder deliverables to ensure initiatives remain on schedule.
- Coordinate with external moving vendors and service providers to support safe and efficient move execution.
Stakeholder Partnership & Customer Experience
- Serve as a trusted point of contact for employees, executive assistants, people leaders, and business stakeholders regarding workplace changes and occupancy requests.
- Communicate move expectations, timelines, workplace guidelines, and operational impacts clearly and professionally.
- Deliver a high level of customer service while appropriately balancing operational constraints, workplace standards, timelines, and business priorities.
- Build strong cross-functional relationships and maintain a calm, solutions-oriented approach in high-pressure situations.
- Support change management efforts tied to workplace transitions and employee onboarding into renovated spaces.
- Respond to workplace requests and inquiries with professionalism, responsiveness, and sound judgment.
Continuous Improvement
- Identify opportunities to improve occupancy planning processes, move coordination workflows, and workplace data management practices.
- Support reporting and metrics related to occupancy, utilization, move activity, and workplace trends.
- Contribute to future campus planning initiatives and workplace experience enhancements.
- Support development and refinement of workplace planning tools, templates, and communication materials.
Qualifications
What We’re Looking For:
- Experience supporting occupancy planning, workplace operations, facilities coordination, move management, or related operational functions in a corporate environment.
- Strong project management and organizational skills with the ability to manage multiple concurrent initiatives and deadlines.
- Demonstrated ability to anticipate issues, think critically, and proactively problem-solve in a fast-paced environment.
- Excellent verbal and written communication skills with the ability to interact professionally across all organizational levels.
- Strong customer service mindset with the ability to navigate challenging conversations and deliver practical solutions.
- Comfortable operating in evolving environments with shifting priorities and ambiguity.
- High attention to detail and accuracy in data management and planning activities.
- Experience using workplace occupancy and space planning systems, including CAD-based planning tools such as CADapult, preferred.
- Ability to influence and coordinate across cross-functional teams without direct authority.
- Experience supporting large-scale employee moves, renovations, restacks, or workplace transformation initiatives preferred.
- Ability to regularly walk the campus and support onsite operational coordination activities.
Education & Experience
- Bachelor’s degree preferred or equivalent combination of education and relevant experience.
- 3–5+ years of experience in occupancy planning, workplace operations, facilities coordination, project coordination, or related field preferred.
*The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate’s work location, skills and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.
Additional Information
Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Join Mattel's Talent Community and start receiving exciting updates about our company, our employees, and our culture. Also, interested in signing up for job alerts? Do so here!
How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:
- We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
- We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
- We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.
Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.
Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.
Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.
Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.
Videos to watch:
The Culture at Mattel
Corporate Philanthropy
