Xfinity Retail Sales Consultant (Ann Arbor, MI)
Comcast
MI - Ann Arbor, 2915 Oak Valley Dr - Retail XFR1713
Full-Time
$24
RemoteSenior
Job Summary
$24.09+ Hourly (Pay is $16.40/hr. + $1330/mo. Targeted Commission)Job Description
What you will be doing:
Engaging customers with enthusiasm,demonstratingand explaining product features to enhance their shopping experience.
Providing outstanding customer service with all customer interactions.
Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
Helping customers interpret and clarify their account statements and pay their bills in the store.
Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
Acting as brand ambassador to promote Comcast/Xfinity products.
Providing expert-level understanding and passion around technology, especially around Comcast products and services.
Maintaining detailed sales product knowledge, including competitive information.
Contributing to a fun and competitive environment! We aim to connect our products and services to ourcustomers’everyday lifestyles.
Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.
If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, then get ready because this is a shot at a career with no limits. Whatever you want,we’vegot it: on-the-job training, wall-to-wall benefits, and unlimited salary potential with uncapped commissions. What are you waiting for? Show the world whatyou’remade of!
Join Comcast and be Part of Something Big.
What you will need to have:
Perks and Benefits:
Comcast provides best-in-class Benefits. We believe that benefits should connect us to the support we need when it matters most and should help us be there for those who matter most.
We offerDay-Onebenefits! Some of our perks and benefits includeMedical, Dental, and Visioncoverage,Comcast XFINITY courtesy servicesin Comcast serviced areas, Discount tickets to our Universal Resorts,Paid Parental leave,Tuition reimbursementof up to $8,000(Full Time employees),Paid Time Off, and a401K Savings Plan– with up to 6% dollar-to-dollar matching.
…and much more
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBTQ+ employer.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
Skills
Compensation
Base Pay: $16.40Total Target Compensation (Base Pay plus Targeted Commission): $24.09Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Education
High School Diploma / GED (Required)Certifications (if applicable)
Relevant Work Experience
2-5 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.